Question about Kenmore 36" Electric Cooktop
Controls will not operate, cannot turn off without closing breaker.
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Posted on Jan 02, 2017
We purchased a 36" elite model on ebay for our house we are building. I finally installed a year later only to have error codes 39 & 40. I completely dissasembled it and put it back together. No luck. However after much searching I found the service manual for the 36" Icon by Electrolux (same manufacturer as the Elite). The guts look mostly the same. Manual states your codes 10 16 12 are for defective key sensors. I found out that on my cooktop if I held a key for maybe 20 sec or more it would beep once - indicating the key was not defective.
Link for manual on web site appliancejunk. com is below
Posted on Dec 05, 2009
I realize this is over a year old. I have the same unit with the same error code. Last night, mine made a popping noise followed by smoke and then displayed the 41 and all E's. I pulled the breaker immediately. I'm sure that at least one controller board is toast.
I called Sears and it is under warranty but for parts only, so I guess I will give them a call and schedule the repairman. This should be fun.
Anyone else experienced this failure??
Posted on Jul 16, 2010
The white one may just form an earth loop,, I recently had a ceramic plate needing cleaned so we did the whole lot, I think most hobs have 4 wires and they are numbered rather than colour coded..hope this helps
Posted on Nov 10, 2013
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Aug 23, 2016 | Cooktops
Hi Dolores, I understand that your cooktop will not turn on after receiving an error code "40". Usually this error code can indicate a communication error between the Induction Module, Relay Board, and Control Board. I would also recommend doing a hard reset by unplugging or turning the household power breaker off to the appliance for five to ten minutes. If the problem persists, please reach out to a professional technician. Hope this helps! -JK
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