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I had one of these printers claiming there was a paper jam,
when there wasn't. As others have suggested, three hard slaps above the paper tray, and hey presto, it works.(This seems to be the resolution to all problems. It will probably refill the cartridge too ... hmmm)
Under the circumstances go to control and click on printer. Clear all the printing jobs. Switch off the printer and the computer. Wait for sometime and restart the computer and the printer. This should clear your problem.
You need to open and close the front cover to reset the printer and clear the jam error message. See here and search "paper jam".
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
look on the control panel if there is a diagram of your printer it will usually light up the area where the paper jam is located.
once you find location of paper jam there is normally a green knob in the area of jam that when you manually rotate it will release paper also open paper drawer check for jam or unplug and plug copier back in somtimes this will force paper out as it resets
It is hard to tell where the paper is with out seeing it or looking at the jam log. start by looking for green. On canon green is for jam removel if you see a green tab lift it, if you see a green knob turn it. good luck