Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Carriage jam when there isn't one

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  • Cheryl Lang Dec 14, 2012

    Eventually, reseting the printer is what worked more or less, I can push through a few jobs but it will stall if there is a break in the printing. I have to turn off the printer, move the carriage slightly, and turn it back on.

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  • 24 Answers

The carriage is not the CARTRIDGE ,
the carriage(the cartridge holder) stall at somewhere in the print area
i hope my answer is useful?

Posted on Dec 12, 2012

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12_23_2011_1_09_32_am.gif

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Hi there,

check this link out.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00300172&cc=us&lc=en&dlc=en&product=421991&tmp_track_link=ot_search


This document will provide you a step by step solution to fix your issue.
The good thing about this is that it also provides full illustrations

Send us a feedback if it works.

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I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

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3_5_2012_6_38_13_pm.jpg

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