Question about Logitech Harmony One Advanced Universal Remote with Color Touch Screen
The UP volume control doesn't work
The way those remotes are put together it might be hard to safely take it apart, the buttons are usually in a mat and what happens is just a little liquid gets inside and under the mat on the etched board where in your case the vol up is---its not making contact anymore.
Here's a link to a tip I posted some time ago but it has photos and may be helpful for you.
Posted on Dec 11, 2012
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Posted on Jan 02, 2017
hope you can do this at home, try to open your remote control, remove all screws, your need thiner, liquid solution, and cotton wool, drop some thiner on cotton wool and wipe it on board, near volume track, and wipe it very gently, make sure not to overflow the cottonwool with thiner, now after doing this close the remote control, and check if it does work. remote controls are very rare in repiars, this is basic way to make it work, hope it work, if not then try to get the second hand 1...wish you best in this process
Posted on Oct 26, 2009
you may need to reprogram your remote, or, if you have your profile setup on the harmony website, reload from there
Posted on May 11, 2008
this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.
try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:
The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ
Posted on Jan 21, 2010
There seems to be an issue with the Harmony 880/890 where, after a time, certain buttons that are used more often become unresponsive (though 4 years is not a bad run!) They either need to be pressed very firmly (and sometimes held down for a few seconds), or they stop working entirely. This is probably due to the wearing out of the metallic bubble button that is beneath the film adhesive of the circuit board. If this has happened, the repair can be tricky. In most cases if only one or two buttons are the problem, you may want to try the 're-mapping' strategy as described below. Remember, the beauty of this remote is that you can create 'soft' keys using the LCD screen and re-map almost any key you like. Here is a link to a good post on the Logitech forum which describes how to test the buttons and re-map them. Good Luck!
Posted on Mar 06, 2010
Buttons like Clear or Enter may not always be 'active' depending on the activity that is currently enabled. For example, the fast forward button will appear not to work if you are just watching TV. Buttons are only mapped if they are used in a particular activity. That said, one would think that the 0 button should be available all the time, at least if there is a TV involved, so let's look at this. First, did the behavior of your remote change or have you just started using the remote? If this is an initital setup, ensure that you have selected the correct model numbers for your devices and that your setup configuration is correct in the Logitech software. Many problems have been resolved by going back to the software configuration and making sure that all of the devices and mappings are correct. Assuming the programming is correct and things were working properly at one time and no longer are then you need to determine if the issue is a physical problem with the button activation (key presses are not making contact), or a software problem (corrupted programming). So here are some things to look for:
When you press a key, do you see the 'transmit wave' icon appear at the top of the LCD screen? If so, then the remote is registering the key press. This means that the physical operation of the button is ok, so in this case, your issue is probably firmware/software related. You should update the remote's firmware and then re-load your settings. Both of these procedures are done using the Logitech software. If, after doing a refresh of your firmware/software, there is still a problem, you can try mapping some of the hard keys to 'soft' keys on the LCD screen. So, instead of using the "Guide" button, you have a "Guide" option on the screen. The link below will explain the process for re-mapping button functions.
Posted on Mar 07, 2010
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