Question about Kenmore Elite 45986 Front Load Washer

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Not responding to anything!

My daughter tried to cancel the wash cycle midway, and I don't know what she did, but the door is unlocked and won't lock, there are clothes sitting in water in there. It's blinking 12 minutes left, but won't responde to anything! I have held down the pause/cancel button numerous times, I have tried to lock the door so I could drain it, but it won't lock. I have tried getting it to restart, it won't do that. Please help!

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  • 66 Answers

Unplug it for 30 min to reset some time 2 hours. It has a computer in it That is like rebooting.

Posted on Jan 14, 2009

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Is the door locked and the Add A Garment light on?
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Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
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