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Caption can't turn off caption! how do i turn it off??

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  • Sanyo Master
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What most people miss is the captions are either coming from the set itself in menu see closed captions and turn off with remote OR IF ANY KIND OF CABLE OR SAT BOX IS BEING USED THEY CAN ALSO COME FROM IT, in some cases with the box that is a default setting.

Check both places set and a box as it is coming from one or the other.

Posted on Dec 11, 2012

  • SD Tech
    SD Tech Dec 11, 2012

    It can be coming from the set and or a cable or a satellite box if in line, both of course now have this feature.

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1 Answer

CLosed Captions won't go off. Setting says they are off.


Go back and just "look" to see if the captions are still turned off.
if it is still on CC1 or CC2, the captions are still on.
If they are, you must turn captions off and then follow on screen prompts to make sure they are indeed off.
(Did someone turn on the captions on your cable box or other receiver?)
(If they did, this may be the reason that you can/t turn them off on the TV !)

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Go back into the menu of the TV and go through the choices. One of them is to turn on/off closed captions!

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There must be a button marked "CC" on your TVs remote control. Press it once. It will make the closed caption windwow off.

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1 Answer

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Make sure it isn't your cable or satellite TV service making the captions, as closed captions on your TV are separate from the ones produced by your service provider. If it isn't your cable/ satellite, open the TV menu and find the Audio/Visual properties section of the menu (audio and visual might be separate sections), and find the closed captions or CC options menu. When you do just change the setting from whatever it is on, to off. If your TV remote is fancier than mine (which it probably is), their could possibly be a closed caption button on the remote for easy access. In this case just push the button and change what you need to.

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1 Answer

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If no sound and closed captions (writing) appear in the menu look for (it may also be found in the box menu for cable box) captions and either turn it off or select a different choice.

Most sets (not the cable box) will offer captions all the time or only when sound is muted.

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1 Answer

Can't turn off closed captioning on TV


Hello
1. Get into its setup menu.
2. Press 'UP' or 'DN' button to select the "Closed Caption" option.
3. Press ' >' or "ENTER". The closed caption menu options.
Select "CC" mode to 'Off' if it is now 'ON (Press UP or DN to hilight the option you want to OFF, and then press "Enter".

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1 Answer

We have a Sharp 25J-M100 and we cannot turn off the Closed Caption. We hit menu on our Sharp Remote Control and go down to Closed Caption and make sure it is off. The words never go off of the screen. Our...


If the captions are turned off on your TV, they have to be coming from your cable box. The TV is just displaying what it's getting. Check your cable box menu and make sure captions are turned off there. Cable boxes, especially on digital systems, can prevent the TV's caption decoder from operating properly. So they need to be able to provide captioning, and I suspect you've turned it on somehow. Comcast should be able to tell you how to turn off captions if you can't figure out the menus.

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1 Answer

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You usually need the original remote. The trouble with universal remotes is that they generally control only the basic functions of a TV (power, volume, channel) but not much else. Without the original, you often lose other functions. You can try the front panel buttons if yours has them. On some sets the on-screen menus allow you to access caption settings.

But are you sure the captions are coming from the TV? Sure, the TV is displaying them, but if you have a satellite receiver, cable box or digital set-top box, the captions may be coming from that device. This is likely to be true if the captions just mysteriously started and you don't have or aren't using the TV original remote. These devices often don't allow a TV's built-in caption decoder to work properly, so they provide captions themselves. You may have turned captions on using that device's remote. Check the menu for caption controls.

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1 Answer

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This question was posted under "barcode scanners" but I'm going to assume you actually have a TV set problem. Check your TV's closed-caption settings. You probably have turned captions on and set them to "text" mode, and the screen is being blanked out where the text should go. It's easy to do this with most remotes, where there's a single button for caption settings. You can hit the button and change modes without knowing it. Once you turn captions off the box will go away.

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1 Answer

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If you have the original remote, there's a button that controls caption settings (I think it's marked "CC" or "captions"). Press it to cycle through the choices until you turn captions off. You may also be able to turn off captioning through the on-screen menu using front panel buttons on this model.

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