Question about Amazon Kindle Fire HD

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I turn on my Kindle and get the message authentication failed. Do I have to do something to my router so it will accept the kindle? I f so how? I'm not very computer savy

My router is a Cisco linksys

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I have the same problem. Anybody?

Posted on Mar 30, 2013

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Posted on Jan 02, 2017

  • 4961 Answers

SOURCE: can't get kindle fire to unfreeze

Hold down the power button for 10 seconds. That will turn it off and reset it.

Posted on Jun 02, 2012

gazzzz42
  • 63 Answers

SOURCE: kindle fire picture freezes on a lowry pic

its processing 2 commands ,check settings

Posted on Nov 01, 2012

TechyDrood
  • 2072 Answers

SOURCE: I have a store demo 8.9 kindle fire hd. How do i get wipe it and/or root so i can use it as a regular tablet

Power the tablet off.
Press the power button then press power + vol down until you get a menu
Select factory reset, this should wipe it out.

Posted on Dec 08, 2012

  • 53 Answers

SOURCE: kindle black screen

hard reset it or contact Amazon Customer Service.

Posted on Oct 03, 2012

gazzzz42
  • 63 Answers

SOURCE: my kindle's screen has gone half blank what shall i do?

it as had a high dose of static common fault ,not much you can do unless in warrenty

Posted on Nov 01, 2012

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How do I get books from my kindle to my friends kindle. He set it up so we can share.


I hope this helps I got it directly from Amazon, since I am horrible at directions sometimes I hope this helps.

Loan a Kindle Book from the Product Detail Page You can loan eligible Kindle books from the product detail page of a book you purchased on Amazon.

During the loan period, you will not be able to read the book that you loaned.
To loan a Kindle book:
  1. Kindle Store from your computer, and then locate the title you'd like to loan.
  2. On the product detail page, click Loan this book. You will be sent to the Loan this book page.
  3. Enter the recipient's email address and an optional message. Note: Be sure to send the Kindle book loan notification to the recipient's personal email address and not their Send to Kindle email address.
  4. Click Send now.

Note: If the loan is not accepted after seven days, the book will then become available in your content library and you will be able to loan the book again.
Loan a Kindle Book from Manage Your Content and Devices You can loan eligible Kindle books from the page. During the loan period, you will not be able to read the book that you loaned.
To loan a book:

  1. Manage Your Content and Devices.
  2. Select the Actions button for the title that you want to loan, and then select Loan this title. If Loan this title is not an option, lending is not available for that title.
  3. Enter the recipient's email address and an optional message. Note: Be sure to send the Kindle book loan notification to the recipient's personal email address and not their Send to Kindle email address.
  4. Click Send now.
Borrow from a Friend You can borrow a Kindle book from a friend. When the book is available, you will receive an email notification that will allow you to download the book to your Fire tablet, Kindle e-reader, or supported Kindle reading app.
To download a borrowed book:

  1. Open the email message "A Loaned Book for You."
  2. Click the Get your loaned book now button. Your web browser will automatically launch to Amazon so you can accept the loan.
  3. Sign in to your Amazon account.
    • If you have a Fire tablet, Kindle e-reader, or Kindle reading app, select which device you would like the book to be delivered to, and then click Accept loaned book.
    • If you do not have a Fire tablet, Kindle e-reader, or Kindle reading app, click Accept loaned book and follow the on-screen instructions to download a free Kindle reading app.
Return a Loaned Book To return a loaned Kindle book:

  1. Manage Your Content and Devices.
  2. Select the Actions button next to the borrowed book, and then select Delete from library.
  3. Click Yes to confirm the return.

May 31, 2017 | Tablets & eReaders

1 Answer

I already have several items--phone,tablet, IPad, Kindle--hooked to router we purchased in March. Now I cannot connect new products.


They do get changed sometimes, you have have to get into the router or call the manufacturer of the product you are trying to log into, to reconfigure it.

Dec 12, 2015 | Samsung Tablets & eReaders

1 Answer

I have a loaned book but am unable to see it on my Kindle list. I have accepted the loaned book but cannot see it on my list


Borrow from a Friend You can borrow a Kindle book from a friend. When the book is available, you will receive an e-mail notification that will allow you to download the book to your Fire tablet, Kindle device, or Kindle reading app.

To download your borrowed book:
  1. Open the e-mail message "A Loaned Book for You."
  2. Click the Get your loaned book now button. Your web browser will automatically launch to Amazon so you can accept the loan.
  3. Sign in to your Amazon account.
    • If you have a Fire tablet, Kindle device, or Kindle reading app, select which device you would like the book to be delivered to, and then click Accept loaned book.
    • If you do not have a Fire tablet, Kindle device, or Kindle reading app, click Accept loaned book and follow the on-screen instructions to download a free Kindle reading app.


The above is from the Amazon.com Help site:

http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=200549320

Mar 07, 2015 | Amazon Kindle Wireless Reading Device

1 Answer

Turning onto internet I get a white box up with retry o I have Got all the wifi settings up on the screen and underneath my TalkTalk_wifi number there is a sentence saying AUTHENTICATION PROBLEM ?


If your Kindle is not blacklisted, and the dialog box states that you have an authentication problem, then your Kindle is not connecting to your local network. Sometimes this can be caused by chip failure on the Kindle mobo, but usually it is due to an external network problem. You should try again once or twice and then if you continue to experience the problem, try to reset your local router by turning it off and on.

Feb 28, 2015 | Amazon Kindle Fire HD

1 Answer

How to fix kindle fire 7 wi fi authentication failed


This is normally caused when the Kindle does not completely understand the authentication used or the Key used is invalid.

Step 1: Log into the Wireless router
Step 2: Verify the Key used, if the key stored in the Wireless is correct, reboot the Wireless Router
Step 3: When the Wireless Router is back online attempt to sign in again, if it fails log back into the Wireless Router
Step 4: Change the Wireless Encryption from WEP to WPA Personal and enter a passphrase
Step 5: Attempt to login to the wireless using the new passphrase

Apr 14, 2013 | Amazon Kindle Fire HD

1 Answer

I cant get wifi connection on my kindle hd


Step 1: Remove any old connections in the Tablet by Long Press Forget Connection
Step 2: Reboot your Wireless Router
Step 3: Attempt to connect again
Step 4: If this fails, log into the Wireless router and charge the authentication mode from whatever you have now to WPA Personal and enter a Passphrase you can remember
Step 5: Connect to your Wireless using the new Passphrase

Apr 07, 2013 | Amazon Kindle Fire HD

1 Answer

My kindle dont work


If all attempts trying to unfreeze it fail, you may have a logic board issue. Are you sure the Kindle powers up? It may show something on the sreen, even if it is not turned on (e-ink screen does not need a powersupply to show an image). Try to power up your Kindle with a different battery. If that fails, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Jun 07, 2010 | Amazon Kindle Wireless Reading Device

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