Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Instillation problem i recently purchased a 500GB version of the My Book for me to used on my XP, the problem is when i try to use the auto-run function to install it, it comes up with this message saying "To run this program, version 9 or greater of the Flash ActiveX control is needed. You can download if you point your IE browser or http://www.macromedia.com/software/flashplayer or click Yes to install it automatically?" But i already have the latest flash so i click yes, it opens up flash but on a blank screen which i cant do anything with (blank/empty file). How do i install the hard-drive? will it work on XP? is there something I'm missing? I have a 640 GB My Book Essential Edition, and I have the exact same problem when I try to do the auto-install on XP. When I try to get Flash ActiveX, I get an error message saying "Access violation at address [address] in module 'Flash6.ocx.' Read of address 00000000.'

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Close everything and try this....

<Start>
<settings>
<Control Panel>
<Administrative Tools>
<Computer Management>
<Disk Management>

Once you get there, your drives should list out along with their capacities and drive letters.

See if the MyBook shows up and if it does, it most likely just needs to have a drive letter assigned to it. Do that, click ok and reboot your machine.

I have about 4TBs of MyBooks sitting on my desk. Some of them I've had to manually install. Some of them just auto install.

Don't trust these things as "sole" back-ups though. They're not very reliable and Western Digital will make no efforts to recover lost data on your drive should it crash....

Good luck. Hope this helped you..


Posted on Jan 14, 2009

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