Question about HP Photosmart C5180 All-In-One InkJet Printer
Re-install the software and install any patches from HP support site.
Here is the Link
Posted on Dec 11, 2012
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Posted on Jan 02, 2017
Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. If that does not work, then rerun the CD used to install the printer. Both techniques reprogram the electronics, to a certain extent.
You can also visit the HP website, to see what solutions are being offered for various printer problems. They probably have a number to call, in case you need to talk to a technician.
Hope these suggestions help you out.
Posted on Jul 04, 2008
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.
Posted on Nov 29, 2008
SOURCE: Error 0xc18a0301
Error: 0xc18a0301 fix from HP tech support:
Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Screen says "support" R0631M
Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
Is the error message still being displayed on the printer?
Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on May 21, 2009
call hp total care 1800 4746836
u knw i cn tell u the steps but if u do even 1 of the steps wrong ,ur printer wont work anymre so contact them
...hp technicians will be able to take care of u
Posted on Aug 08, 2009
This is due to ON/OFF switch is having the issue. Repair/replace the switch with the help of expert engineer/service center experts will resolve your problem.
Revert back for more assistance.
Posted on Jan 29, 2010
Testimonial: "helpful thanks"
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