Question about Epson Perfection 1240U Flatbed Scanner

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Te.co.ukFile opening error

I am using an Epsom perfection 1240 EU. When I clicked scan to application, I get the following window.

The file opening error: C:\Program Files\Epsom\Epsom Smart Panel\Data\app\p 02-07. bmp

I am using Windows XP service Pack 3
I have been using that this scanner for a considerable time with no problems. Then suddenly this file error appears, which is most strange. The only thing new. I have put on my computer recently, his Serif Page Plus X2 all previous Serif programmes. I've had no problem.
I do hope you can help. Kind regards Mike

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  • mw820 Jan 13, 2009

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Did you try uninstalling and re-installing the drivers. Uninstall everything including the canoscan tool bar, Arcsoft photo studio and Omnipage. And re-install.

Hope that helps,
Sai.

Posted on Jan 13, 2009

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I hope this helps.

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try this Run Photoshop in Rosetta mode; Epson Scan 2.77A only runs in Rosetta mode.

Follow the steps below to run Photoshop in Rosetta mode:
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I just installed a (new out of the box) HP LaserJet 3380 All-In-One printer/fax/scanner. I have NOT set up the fax function (no telephone line available). The unit is connected to my computer with a USB...


WHen you open the scan application and get to the point just before you scan... open at the top menu "File" and request to "Save As" and give it the "Name.BMP" see if that helps..
You named the folder but you did not mention naming the file you want to save????

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Code 3 The driver for this device might be corrupted, or your system may be running low on memory or other resources. (Code 3)

Here are some things that you can try to resolve this problem.

Close some open applications

If the computer has insufficient memory to run the device, you can close some applications to make memory available. You can also check memory and system resources, and the virtual memory settings.
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Uninstall and reinstall the driver

The device driver may have become corrupted. If the driver is corrupted, uninstall the driver from Device Manager and scan for new hardware to install the driver again.

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1 Answer

Epson Perfection v200 stopped working on my imac


Try to scan using epson scan to isolate the issue. You can launch epson scan from applications. If you can scan using epson scan, call adobe to troubleshoot further on photoshop.
If you get an error epson scan cannot be started or if it won't launch. It could be connection or driver issue.
To uninstall/re-install twain on mac, follow the instructions:
- go to applications. Trash epson scan and epson scanner monitor
- Go to library then application support. Trash epson scanner module.
- Go to library then image capture. Trash twain data sources.
- Go to the hard drive. Click on user. Click on the name of your computer. Click on library. Click on preferences. Click on epson. Trash epson scan.
- Empty the trash.
- Restart your mac.
- Log on to support.epson.com. Type in v200 in the search box on the top right corner of the page then click search. click on the first search result. Click on the drop down box and select macintosh operating system instead of windows. click on the second driver down, epson12527.dmg then click on download now. Select no thanks, i prefer not to receive this information then click accept. Install the epson scan installer after the download.
- Then try to scan using epson scan.
If epson scan won't launch or you get an error, try a different usb cable.

Goodluck.

sherlyn c.

P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; } P { font-family : Verdana, Geneva, Arial, Helvetica, sans-serif; font-size : 10px; } .boldBlue { color : #2A57A5; font-weight : bold; } .qatable { width : 390px; }

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2 Answers

By using the epson v500 photo I get the following massage: "Please remove the document mat and/or close the document cover" Off course I remove the mat and de document cover is close. I send the scanner to...


Possible driver issue. You have to reload the twain driver.
To uninstall the twain driver, please follow the ff instructions:
- Trash epson scan and epson scanner monitor from the harddrive
- Go to the library, then application support. Trash epson scanner module.
- Go to the library again, then image capture. Trash twain data sources.
- Go to the hd. Click on users. Click on the name of your computer. Click on library, then preferences, then epson. Trash epson scan.
Empty the trash and restart your mac.
When your mac is fully back on. Go to http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88368&prodoid=63070478&BV_UseBVCookie=yes&infoType=Downloads&platform=Macintosh&x=23&y=13 and you are now ready to install the Scanner Driver and EPSON Scan Utility v3.27.

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1 Answer

Computer can't connect to scanner


If you are using Win XP there's another way of testing it with your computer for to check if your scanner is damaged or just a simple
software issue:

Usually for Epson it came with an Application called "Epson Scan"

> with the scanner connected to your Computer try to scan using a diff Application like PhotoShop or MS Paint

> to scan using Paint
Click on Start / All Programs / Accessories ( click and open "Paint" )

> from Paint click on File / and click "From Scanner or Camera" and it will open a scanner wizard., just follow the step by step procedure on how to scan.

note: if you have a diff. imaging devices ( like web cam ) it may ask you which one to use., make sure to select your scanner.

> if it can acquire an image using paint or diff application., there's no issue with the scanner unit.

> if it cannot acquire an image using paint or diff application., your scanner is broken / damaged.

To fix the issue with Epson Scan

> Uninstall "Epson Scan" from Control Panel / Add or Remove Programs / disconnect the scanner unit "USB cable"

> Control Panel / Administrative tools / Services ( look for Windows Image Acquisition < WIA > click on it and restart the service.

> Close all the windows and restart your computer.

Download the Twain Driver from the Epson Website

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=88043&prodoid=63070037&infoType=Downloads&platform=Windows

downlad > TWAIN Driver and EPSON Scan Utility v3.12A
(
epson12526.exe )

note: if you don't have internet you can use the cd that came with scanner...

> after it is installed your computer might restart and then:

> click on Start ( right click on My Computer / left click on Properties ) on the Properties window click on Hardware Tab / Device Manager / on the device manager window look for "Imaging"
under Imaging look for your scanner ( right click on it and click on update driver., select this time only hit next / select Install the software automatically ( recommended ) hit next and it will update your scanner driver.

> Close all windows and Launch Epson Scan


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4 Answers

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In this case Try to Do a Wia scan i will tell u how..........

Windows Vista: Go to Start/All Programmes/Windows Photo Gallery...........
There you will see an option saying File click on that and now on the drop down click on Import from Scanner or Camera.........Select ur scanner from that list and click on Import.............
If it doesnt scan and does the same thing it insists that there should be a Problem with the scanner.........
If that works..........
Software Problem.............
Uninstall and Reinstall the software................
Good Luck..................

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Please check the original software disk that accompanied the scanner. You should have the option to install a twain or twain32 driver at the least, which would allow you to scan from within a graphics program (photoshop, or even paint).

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1 Answer

Software refuses to open


Here is your fix

WARNING: IF YOU ARE NOT FAMILIAR WITH THE REGISTRY, DO NOT ATTEMPT THIS.

and for the person getting "Epson scan cannot be started. That is a comm error. Check your connections and rinstall the software. Do not attempt the following

1. Click on START and then RUN.
2. In the Run window type in REGEDIT.
3. In the upper menu bar click on FILE, then EXPORT.
4. In the window that comes up, SAVE IN should be set to DESKTOP.
5. In the FILE NAME section at the bottom of the window type in REGBACKUP.
6. EXPORT RANGE should have a dot next to ALL.
7. Click on SAVE.
8. Look in the column on the left and Click on the “+” sign next to HKEY_CURRENT_USER
9. Click on the “+” sign next to SOFTWARE
10. Click on the “+” sign next to Epson
11. Look for a folder name EPSON SCAN. Right click on it and Delete it

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