Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Document in ADF Redo operation after checking document in ADF and

I get: "Document in ADF Redo operation after checking document in ADF and pressing ok" What do i do?

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  • ebizzarro Jan 13, 2009

    When I try to copy a Document it says "Document in ADF press ok"



    Then I press ok......



    Printer says " Clear doc press ok" or "Stop doc press clear/stop"



    If I press ok it says clear AFD" and the feeder runs for a few seconds.

    If I press stop it just beeps a few times.



    I have to remove the page i want to copy from the top of the feeder then press ok. Problem is the feeder is not jamed....



    Also...The feeders rollers do not move at all to feed the page I want to copy...... Looks like rollers may be jamed somewhere in the mechanics of it...

  • jimcgifford Mar 21, 2009

    The printer keeps saying there is a document in the adf. The problem is that there isn't any. I have feed several sheets of paper through hoping it might be a faulty trip switch this doesn't work either.



    I have tried the suggestion of removing the motor and gear housing and re-tensioning the spring, but this makes no difference.

    Is there a trip switch somewhere in the housing system that could be misaligned?

  • Anonymous Mar 16, 2014

    document in ADF

  • Anonymous Mar 18, 2014

    says there is a document and to exit but thats it, can run paper through but cant print anything.

  • Anonymous Mar 18, 2014

    will not work because of alarm for document in ADF

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UPDATE..............

I Solved the problem....

The problem is in the gear box on the document feeder......The (Poor Quality) tension spring against the gear harness becomes stressed to the point where it bends out of it's 90 degree angle from (FYI - below average) use . It fails to function properly causing mis-alignment of the gears during document loading.

In order to fix this you need to remove the drive motor, gear housing and some gears. Bend the tension spring back to the correct 90 degree angle. and reassemble it again. Not for the impatient person.

Posted on Jan 14, 2009

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Support code 2700


From Canon:

2700 Description
This error occurred due to one of the following reasons -
  • An error occurred while copying.
  • The document is still in the ADF.
  • An error occurred while scanning and the document is still in the ADF.
Resolution
  1. When copying, press the [OK] button to dismiss the error, and try to copy again.
  2. If the document is still in the ADF, press the [OK] button to feed out the document.
  3. When scanning, press the [Stop] button to cancel, and then try scanning again.
If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

Feb 15, 2015 | Canon PIXMA MX340 Wireless Office...

1 Answer

My MP 830 printer will no longer feed copies from the automatic document feeder. The machine makes noise like gears slipping and the paper goes one fourth of the way and then stops before it can go down. ...


Check the feed roller on that paper tray. if the roller is made of rubber clean it with the eraser on a pencil making sure to clear away any extra dust. the Eraser will re-surface the roller to grip better. 
Also check inside not just for blockages but sensors that may be stuck, such sensors may look like black armatures that move easily and light sensors that easily clog with dust.
Remove the print cartridge and dust out the entire paper path.

May 02, 2008 | Printers & Copiers

1 Answer

Just trying to make some copies...the display on the printer says


The ADF is the "automatic Document Feeder" it thinks something is in there when there isn't. check to see if something is stuck in it that would cause it to "think" that.

Jun 24, 2012 | Canon Pixma MX410 All-In-One Printer

3 Answers

PIXMA MX330 Error message "Document in


Hello,
The sensor may be dirty even if it looks like there is no paper jam. Take a bottle of compressed air and give it a once over. Make sure you don't shake or tip the compressed air as you don't want to fast freeze anything.
If this does nothing, you probably have a failed sensor which will need replacing.
Chris

Aug 18, 2011 | Canon Printers & Copiers

1 Answer

Trying to fax, scan or copy and anytime I try the erro message Document in ADF press OK to discharge document


Hi sdrnjen977,

Here's what you can do to address the issue and clear error message: Document in ADF.

If you press the Stop button during scanning, Document in ADF. Redo operation after checking document in ADF and pressing OK. appears on the LCD. Press OK button so that the remaining document is automatically fed out.

Removing the jammed document from the Document Tray:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF, then open the Document Feeder Cover.

4. Raise the Paper Release Lever, then remove the jammed page from under the roller to the Document Feeder Cver side.

5. Pull out the jammed document from the ADF.

6. Press down the Paper Release Lever, close the Document Feeder Cover, then turn on the machine.

Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

2. Turn off the machine.

3. If a multi-page document is loaded, remove any pages other than the jammed page from the ADF.

4. Open the Document Output Slot.

5.Open the Document Cover.

6. Insert your hand into the Document Output Slot, then while pushing up the paper output rollers inside the Document Output Slot with your fingers, pull out the document from the inner side of the Document Cover.

7.Close the Document Cover.

8. Close the Document Output Slot, then turn on the machine.

Hope this helps.

Thank you for using FixYa.

Jun 30, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Printers & Copiers

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Canon MX330 - trying to use ADF. No doc inside on


Canon Pixma MX330, ADF error, Code : 2,103,0
Here's what I found. There were no stuck gears or pieces of plastic caught anywhere.
The ****** can still feed paper, except for (consistently) the last page -->error/stuck.
1) In order to CLEAR THE ERROR you need to do two things
a) & b):
a) Press OK, WITH THE HOOD OPEN, with a piece of paper loaded in the ADF, being careful to grab the paper manually as it comes out of the bottom of the hood.
b) Windex the strip of glass surface which sits under the ADF next to the platen. This needs to be done with attention to minute detail, and a bright LED flashlight; since ink smudges off of documents and collects on the glass with alarming frequency. The machine may think these smudges are caught/jammed paper.
2) In order to SCAN a stack of paper, add one blank sheet to the bottom of your document. This page will be the one that
fails to clear the ADF, generates an error, and must be manually cleared before the next job.
The rest of your pages will have already scanned.

Repeat Every Time You Use it

Sep 11, 2009 | Canon PIXMA MX310 All-In-One Printer

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