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Acer Crystal Eye webcam APPCRASH

Problem signature: Problem Event Name: APPCRASH Application Name: Acer Crystal Eye webcam.exe Application Version: 5.2.19.3 Application Timestamp: 4c026ec4 Fault Module Name: Acer Crystal Eye webcam.exe Fault Module Version: 5.2.19.3 Fault Module Timestamp: 4c026ec4 Exception Code: c0000005 Exception Offset: 00014b1e OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

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Posted on Jan 02, 2017

leecom72
  • 4806 Answers

SOURCE: http://go.microsoft.com/fwlink/?linkid=50163&a...

Hi,
YAHOOM~1.exe is the main executable for Yahoo Messenger, the problem is it is crashing.
Uninstall yahoo messenger, restart the computer and reinstall yahoo, that should sort the problem out for you.



Regards.

Posted on Jul 10, 2009

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Acer Crystal Eye Webcam


well fist the size that it is says is creating the error is interesting. My guess is that the fault is because the picture you are trying to access is actually a GIF. If this is the case many camera software and even some of the graphic software will not read it. Try opening that picture in internet explorer and see what happens. To remove the fault what i would do is erase the picture or move it to another part of your hard drive. That way when you start the camera it will not be looking for that picture but another JPEG.

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