Question about Acer Extensa 4620 Notebook

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Problem with cd/dvd drive

Hello i had extensa 4620 buyed on dec 2007 i had a problem with cd drive it is not reading the cd/dvd there no power coming to that plese assist me

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You have to open the lap top and check the power supply cable, if it is loose.if your are not familiar with open the cashing of the lap top then ask some professional to help you.

Posted on Jan 13, 2009

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My acer 4620z isnt readivn the cd/dvd drive


take a slightly damp q-tip and wipe down the laser in your drive. after this then try several dvd's and cd's and see if the drive will play them.

If after this it doesn't then the drive is bad and will need to be replaced cause the laser is bad and can't read discs properly.


May 18, 2009 | Acer Extensa 4620 Notebook

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Mar 18, 2009 | Acer Extensa 4620 Notebook

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I have an acer extensa 5420 and the disc drive will not play cds or dvds


Hi, your pc might have a hardware problem issue.
The disc drive might have gone bad already and need to be replace it. If the laptop is still under warranty, I would go ahead and consult with the manufacture for replacement.
yourcan verify if the window is cause the problem by right click on My Computer icon on your desktop and select Manage and Device Manager. If you can see the DVD/CD ROM drive status with Plus sign next to it, click on the plus sight and you should see your dvd/cd rom drive install on your Laptop. This mean window is reconizing the device but the device doesn't read the disc because it has a problem.
Hope this help.
Kam

Dec 10, 2008 | Acer Extensa 4620 Notebook

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