Question about Fisher and Paykel GWL11 Top Load Washer

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Washer will not fill to appropiate levels

Just had a tech come out yesterday to replace the computer board and drain pump. However, when I tried to do laundry the water would not fill to pre-set levels, and does not wash or spin. What would cause this?

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  • Anonymous Mar 23, 2014

    model GW512 keeps filling with water by turning the water off at the wall when it is at the correct level it works fine



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If " Washer will not fill to appropiate levels " this has nothing to do with drain pump and control board is unlikely.

That sounds like a water level switch that is malfunctioning, or a badly connected control board, call back the technician and tell him to double check the job done on control board.

Posted on Jan 13, 2009


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Posted on Jan 02, 2017


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Excessive suds can prevent the pump from evacuating the water properly and will sometimes result in an F21. When the suds dissipate, the washer will then be able to pump out the water. Look for this type of condition if necessary.

If the drain pump runs but the washer will not drain the water, see if the washer will gravity drain. Pull the drain hose out of the stand pipe or sink and place it in a shallow pan at floor level. If the washer will gravity drain okay but will not drain when the drain pump is running then you will likely need to replace the drain pump.

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Water drains out the washer the same time it is trying to fill

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We are talking about a FAV6800A or FAV9800A machine correct?

You will need the Service Manual for reference. Sears Parts Direct for reference.

If so it sounds like you have a stuck Water Valve or a Pressure Switch malfunction that never signals the Control Board of wash tub water level. And or a possible drain pump/drain line clog. I don't think you have a Drain Line issue because you don't report an ND error code for no drain.

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I own a FAV6800A and I'm very familiar with troubleshooting and resolving issues with both it and the LCD version the FAV9800A.........Rich

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1 Answer

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