Question about Epson Stylus® C64 InkJet Printer

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To reinstall Epxon C64 the driver doesn't install.

I bought all new inks, I cleaned the header , I tried aligning the printhead and all things to do in the toolbox. I downloaded an updated driver but it can't update if the original driver doesn't reinstall. I uninstalled again and reinstalled. the driver will not come in. When I reinstall I get the part of reinstall the options only.The driver does not reintall. I tried it from the disk and control panel. I've tried a week, different things. I have Xp .
It looks brand new inside. Not used that much.
I've asked for help/support and nothing yet
dorothy

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Hi dorothy - it seems you're having a few problems, but it's not clear from you post what the problem is. You can't "update" this driver, you must un-instalI before you re-install. I suspect you now have a very confused driver installation. The easiest way to get over this is to do a Windows XP system restore to a date before you first tried to update the driver. Once you have done this you may uninstall the original driver (use the Control Panel to do this) and install your updated driver. But don't do this unless you really need to. Why were you trying to update the driver in the first place?

If a system restore is not possible, try the following procedure. Click on start-control panel-printers and faxes. Do you have more than one copy of the printer installed? If so, we will uninstall all of them. But FIRST, make sure there are no jobs left in the print queue. Double-click each printer icon in turn and delete/cancel all print jobs listed. Then delete each "copy" of the printer (right click-delete the icon) except for the original one, which you uninstall using the Control Panel-Add/remove Programs-Epson Printer Software. After you have done all this, turn OFF the printer, reboot the computer and then re-install the printer. Make sure you keep the printer turned off until the installation program asks you to turn it on.

If none of this helps, or you want further information, please report back. If this advice has been of help, please rate it.

Posted on Feb 15, 2009

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