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Laptop w/ windows xp won't transmit sound to viewsonic wpg-150

We're a volunteer fire department and trying to setup a wireless connection to a projector using a WPG-150 router. We have no issues with video, but we do with audio. I've hooked up the audio out from the router to our surround sound using a 3.5mm to (2) RCA y adapter and a standard rca cable. We have no audio when we try to play things over the connection. The sound works fine if we disconnect from the router. laptop is a Dell D630 with XP SP2.

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  • Ranger302 Jan 14, 2009

    Viewsonic WPG-150. It's a wireless router for projectors that has power, LAN (in) for internet, VGA out to the projector and Audio out via a 3.5mm connection.

  • Ranger302 Jan 15, 2009

    Yep I tried a set of speakers at the router and got nothing. Plug them into the laptop and they work fine. Based on discussions with Viewsonic the issue is the laptop and something called a virtual audio cable or WDM. When I switched the audio output from speakers to this WDM I still get nothing out of the router and now nothing out of the laptop.

  • Ranger302 Jan 20, 2009

    Well I tired all the items noted to no avail so I called Dell for help. Needless to say at first they blamed Viewsonic for it not working and then she dropped a bompbshell stating the Latitude D630 can't transmit audio. I asked WHY it was installed and shows active and working properly with sounds and recording, yet it's not transmitting. She then proceeded to stat the video card within the laptop transmitted audio. I'm not the smartest regarding laptops but my BS meter was going off when she said that.

    So my question to those who have these virtual audio cables, what settings in XP are you using?


  • David
    David May 11, 2010

    What type of router is it?

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Plug a set of head phones in to the WPG-150 Gateway and play something through the gateway. If you can hear it through the headphones you have a cable or stereo problem.

If you can't hear anything: On the sending computer, double click on the speaker icon in the system tray and make sure the volume is turned up on everything and nothing is 'muted.'

Posted on Jan 15, 2009

  • David
    David Jan 15, 2009

    Go to the control panel and then 'Sounds and Audio Devices. Click the tab that says Audio. Check the settings under 'Sound Playback.' Try changing to different devices and also check the Volume button for each device.

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