When I startup my Microsoft Wirelesss 3000 keyboard does not work

Push the little red "connct" button on both the bottom of the mouse as well as the wireless receiver. If that does not work try referring to the quick start guide here.

Go to Microsoft/help/support.com and you should find a solution. Sounds like you don't have the right hardware or a bad software pack. Also make sure the computer recognizes it. Try another keyboard if you have access to one. You'll probably have to go to another computer to get instructions and print then out and maybe you can do it with a mouse if it works and another keyboard doesn't work. If you can get another keyboard to work and download the drivers for the 3000 make sure the 3000 is plugged into the computer when you download the driver for the 3000.. They do have downloads for the 3000 I just went and looked and the last keyboard I had was a 3000 and I downloaded files from Microsoft. Hope this cures your Microsoft headache; dhgill1949

well doae the mouse run on batteris if thas the case then you just new batteris

try to look at if you plugged it properly. or bring it where you bought it and ask your question to them

At the back of the keyboard, there will be small flushed 'reset' button. Press that. It resets and reconfigures the connection. If it still doesn't work, the keyboard has gone bad.

Have a nice day :)

just open carrefully the cover and ussually only lose or broken knock button inside

At the back of the mouse, there will be small flushed 'reset' button. Press that. It resets and reconfigures the connection. If it still doesn't work, the mouse has gone bad.

have a nice day :)

I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

Most devices last a long time. Have you tried re-installing the software for the keyboard & Mouse> Also go to microsoft download center and get the latest drivers for you setup. Make sure when you do, choose the right Operating System driver for your Keyboard & Mouse. Hope this helps. Bud