Question about Orange SPV C500 Pocket PC

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Freezing this c500 version constantly freezes, cannot switch it off or do anything unless I take the battery out. This is a good mobile but fed up with screen freezing. can you help please. Marie x

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You have likely installed some application that is interfering with phone. Start with latest application you installed, then gradually uninstall all application you added to phone till problem is fixed. To view and uninstall applications, go to Start/Settings/Remove Programs.

If you have no luck with this, then Hard Reset your phone. You can do a Hard Reset which will reset your phone to its original factory settings. Any applications or personal data you put on the phone since owning will be lost. You can recover personal file if you have backed them up, of if you have License 'Key' numbers you got when you purchase them. Some App suppliers will have you an record and will email your Lic # if your email has not changed since purchase.

To Hard Reset, turn off your phone and then turn it back own while holding down both left and right soft keys till you get a screen asking if you want to Reset it. Another Hard Reset method, if you can get to Start Menu/Accessories folder when phone is powered, is choose Clear Storage and clear the storage. This may not work on some phone models, but note this method will also reset your phone to 'as purchased' state, with all stuff you added since removed.

Note a Soft Reset is the same thing as just turning phone off then back on as normal. It does nothing but re-power your phone, but a Hard Reset recovers your phone operating system from phones MFG ROM and resets it back to original as purchased state.

Posted on Jan 31, 2009

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Wide screen


----------- Don't format your mobile phones -----------
----------- Don't update software on mobile phones unless there's a newer version -----------

WARNING

When updating software on Mobs, be sure to:
HAVE A FULLY CHARGED BATTERY INSERTED;
PUT IT ON GENERAL PROFILE;
TURN OFF YOUR PIN NUMBER;
CONNECT YOUR CHARGER TO YOUR MOB AND SWITCH IT ON;
DO NOT-----DO NOT---- TOUCH YOUR PHONE WHILE THE UPDATE IS GOING ON;
THIS CAN TAKE 30 MINUTES OR MORE.
And obviously don't unplug the phone from the PC.
Be patient, you may have to do a restart or two on your mob afterwards. Even remove the battery to get it going again. But give it plenty of time.

It is also wise not to use your PC while updating software, just in case the PC freezes.
If the PC freezes during an update, you're up the creek without a paddle...

I did an update on a Sony Eric 810i it took nearly two hours.
-----------------------
More... Your phone turns itself on and off, sometimes more than once while updating software, you should leave it well alone during the update.

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