Question about SanDisk Sansa e250 MP3 Player

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My Sansa e280 forze

And on the screen when I turn it on it says,"Load screen image failed,switch to recovery mode?"What do I need to do to fix it,this is my pride and joy.

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Re: My Sansa e280 forze

First, you should see if it can be plugged into the computer properly. If it can then its's really no big deal, just a firmware bug. If not, the only thing I can suggest is performing the master reset be pressing and holding the power button for approx. 15 sec.

Posted on Jul 23, 2007

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Sansa 260 R load main image failed message


The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.

When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e280 Main Image Wont Load Problem, Plus firmware updater doesn't work

Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

Note that doing this will delete all files in your player, so I recommend you to save your files somewhere before doing this.

Dec 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed switch to recovery mode

follow the above steps but turn on the power button if nothing is happening. It's the only way I got my e280 to recovery mode

Sep 23, 2008 | SanDisk Sansa E280 MP3 Player

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Sansa e200 load main image failed

i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

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Problems with Sansa e250 + Rockbox

Go to Sandisk's website and download the Sansa Recovery Tool

Jul 04, 2008 | SanDisk Sansa e260 MP3 Player

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Load main image failed Switch to Recovery mode

Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

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Switch to recovery mode...

go here
good luck
please mark the post with a fixya!

Feb 12, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

My Sansa e280 forze

Try plugging the player into the computer and formatting it. This will erase the music from the player, but you have a copy of the music on your computer as well. I think this will solve your problem.

Good luck.

Nov 08, 2007 | SanDisk Sansa E280 MP3 Player

5 Answers

My sansa e280 rhapsody says switch to recovery mode

Recovery mode is used to recover from a fatal error.

Follow these steps and youll be back in business.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 22, 2007 | SanDisk Sansa e260 MP3 Player

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