Question about HP Photosmart C4180 All-In-One InkJet Printer

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Paper jam message will not go off - so unable to print . there does not appesr to be anything in the printer. have tried every thing i can think of. help ireally need to print

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  • Anonymous Nov 16, 2007

    i have a problem and cant fix it

  • C-Ya Nov 26, 2007

    same problem too. worthless information here - just the obvious. where's the sensor, and how do you disassemble to get to it?

  • barefootjen Dec 03, 2007

    I am having the same paper jam problem. It is a brand new printer and have only used it about 15 times. I have tried everything possible and it still says paper jam. The small screen instructs me to remove the back cover and check for paper jam which I did but there was no paper. I have hand fed paper all the way through and it is able to pass through the path fine. I think it is an error problem. How do I fix????



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This is not a solution.......please le us know how can we resolve how to deactivate the paper sensor and then re activate.

Posted on Feb 24, 2008

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Do a careful check for anything stuck in the printer- a small piece of paper, paper clip, or even a small piece of broken plastic from the printer itself. Anything that can jam up the works, or hold a paper sense sensor in an activated position can give you a problem like this. Also, the paper sensor itself could have a problem. This sensor is in the paper path somewhere.

Posted on Jun 11, 2007


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Posted on Jan 02, 2017

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Please try this to clear the paper jam

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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