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I need help unfreezing my tabeo - Toys R Us Tabeo

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Tabeo tablet


either the charger need to be replaced or the adapter on the tabeo need to be replaced

Jan 28, 2014 | Toys R Us Tabeo

1 Answer

After reset cant get game apps back, tried to unzip file, save and copy paste but still not working. How do I get my games back??? Please help???????


I have the same problem. Did a factory reset desperate to get Tabeo connected and lost all preloaded apps. I just got off the phone with a lady that helped me register the tabeo so that I can connect to the internet finally however, she was unable to help me get preloaded apps back. We have to call tech support 888-477-0888, their line has been busy all day but we just keep trying

Dec 26, 2013 | Toys R Us Tabeo

1 Answer

Can't find the apps that are suppose to be on the tablet, no icon for games on screen


The Tabeo should have come preloaded with 50 games. The tiles appear on the home screen.
If the tablet did not come preloaded, contact Tabeo Support (24/7) or consider the following options:

  • There are 2 icons on the bottom of the screen which can help you: Tabeo App's and Games (assuming you can see it).
  • Connect to WiFi and download the games your child wants via Tabeo App's. A list of the preloaded games can be found here: http://www.toysrus.com/shop/index.jsp?categoryId=13311921
  • Try looking for the games icon again, I have included pictures below which may help.

Best of Luck!

12_27_2012_6_43_53_pm.png

Dec 25, 2012 | Toys R Us Tabeo

3 Answers

How to reset the tabeo


go to settings; backup and reset, perform the reset and wipe all data, passwords, etc.
if need more help contact toys r us tech at

http://www.toysrus.com/shop/index.jsp?categoryId=13311971

Dec 19, 2012 | Toys R Us Tabeo

1 Answer

Unit frozen cant charge stays on no movement already reset


Tabeo Support allows you to Live Chat, Email, and Call them 24/7.
  • Live Chat
  • Email: tabeo-support@supporttechs.com
  • Phone: 1 (888) 477-0888

There is also a firmware update that was released Oct. 24, 2012 to fix some bugs. Downloading it may help. You can find the latest Tabeo updates here: http://www.toysrus.com/shop/index.jsp?categoryId=13311977

Dec 17, 2012 | Toys R Us Tabeo

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