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I only oi orderd only one tracfone and you sent me two

I sent one back and i want one of the orders to be taken of my credit card

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You will have to resolve this directly with TracFone

Posted on Dec 11, 2012

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FixYa does not sell any electronic equipment.
You need to contact the supplier and explain your problem to get a refund.

Posted on Dec 11, 2012

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1 Answer

I sent back an order, you have sent me an e mail saying you hvent received it and recharged me ihave receites for all items sent back


Call your credit card company, bank or issuer of the card they're charging and set up dispute claim. The issuer of the card will handle the dispute from there on it. They'll usually credit your account back immediately. If they find the charges are valid, they will take the funds back out at that time.

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What is: Horizen Wireless, as related to Tracfone?


A friend of mine bought his Tracfone from Walmart,you have to buy minutes to your phone,guess they want your credit card number cause you have no minutes,those phones are mone expensive than the one's you get unlimited for a monthly price,texting and calling often will eat your minutes up, I think he got 120 minutes for 9.99 and when you text or call long distance will eat the minutes up fast,those Tracfones are for people that hardly ever use them like my friend.

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first thing is to cancel the credit card account to the supplier so that stops the money going out
send an e-mail to the supplier clearly stating that you are not proceeding with the purchase and are cancelling the order as of today date
call them up and speak to a manager and say that you are cancelling the order and have sent an e- mail to that effect and you are stopping direct debit on your account.

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  1. if you used a credit card call your bank and have it suspended, if you used a debit card you can try but may be SOL

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How do I reach accounting? I was charged twice on my credit card for one order and I can not reach accounting on the phone?.


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Refresh page and try to go to setting and change payment mode to credit card.

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On Oct.5, I talked with Gilbert C, on Live Chat with my problem. My problem is on July 01, I ordered item#400096648583. There was a problem with the seller and it went to resolution. The case was...


if i follow you correctly the money went back to your credit card then to paypal again. if this is the case call your credit card company and ask them to do a chargeback. they will get your money back.

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I orderd 4 phones & a computer so for i have received one phone & donot have a clue how to hook it up.DONNA SANDOVAL


if you order them on credit card call your credit card company and ask for information on the purchase.

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