Question about Washing Machines
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Posted on Jan 02, 2017
SOURCE: Roper washer does not drain
Alicia7q : Faulty water pump or restriction in drain line between tub and outlet hose.
arlenekc,: That metal thing is part of the motor. What you have is a leaking water pump.
badwasher,: Check the lid switch. This machine will not spin or drain if the switch is faulty.
Posted on Jan 12, 2008
The symptoms you describe are typical of a broken lid switch. The lid switch is located under the washer top on the right hand side. It is activated through a slot by a small plastic piece on the lid called a "lid strike". Make sure the lid strike is still installed and not broken. Make sure the lid switch itself is not loose, as well. There are two mounting screws along the washer tub opening that hold it in place. If the screws become loose the switch will not make contact with the lid strike when the lid is closed. If you need to replace the switch or lid strike, the parts are available at searspartsdirect.com. Just type in your model number and look under the "Washer Top and Lid" heading on the next page. The lid switch is listed as item number 22 (part #3355806) and the lid strike is listed as item number 16 (part #358684). Both parts combined will cost you about $30. If you have further questions and/or require additional assistance, please let me know. I hope this helps you.
Posted on Jul 22, 2008
The GE serviceman repaired my machine approximately 40 minutes. I paid $189 for the issue to be resolved in 5 minutes. This is no exaggeration.
The serviceman arrived at 2:50pm and finished at 2:55pm. It took another 5 minutes for me to write the check and he was gone.
My recommendation is...
- Purchase the GE service plan prior to calling GE to repair the service. A 1-Year service plan is $40 and 2-Year is $75. It costs $99 just for the serviceman to come to your house.
- Fix the issue yourself. Of course, this only applies if you are handy. I am handy and I tried to fix the problem myself. I just couldn't figure out the location of the access panel.
The access panel is on the front. This can be removed in less than 20 seconds. The notches on the access panel is in line with the edging of the washing machine door. To remove, slide in a flat object like a flat-head screwdriver. Wiggle up and down on each side until door comes loose. Lift up door and set aside.
The water pump is on the lower right in the front of the washing machine. If your wash machine has any water in it, you want to use a shop vac to empty it out. The serviceman used a clamp to stop the water from running down. A little water still came out but he used my shop vac to get it up. It was less than a cup full and I had a 1/2 tub of water. Afterwards, he stuck his fingers in the water pump and pulled out the item that was blocking the pump.
Guess what was blocking the pump? The item was my two-month old daughter's sock. He recommends using a washing bag.
Remember this solution is for GE 315 model that is a top load washer. This will most likely work with similar models. I knew my water pump was still working because it hummed during the rinse and spin cycles.
Good luck and I hope this saves you $189 or any other fees.
Posted on Feb 09, 2009
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
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