Question about Kodak EasyShare DX6490 Digital Camera

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I have a kodak dx 6490. when i turn on the camera display shows error-L02 what is this.

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  • joshualuttre Apr 27, 2009

    I have a Kodak EasyShare Z712 IS. When the power is turned on I get a blue screen with Error L02. I've tried resetting the camera by removing the batteries and memory card.


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  • Kodak Master
  • 1,019 Answers

Hello, You have just joined the ranks of many other owners,This code means your camera has a fault code and needs to be checked by a qualified repair person to determine the cause of the fault.
Best Regards,Russell

Posted on Jan 23, 2013

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  • 11967 Answers

SOURCE: I have Kodak C613 digital camera. When i turn on c...

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on May 23, 2010

  • 34 Answers

SOURCE: kodak dx 6490

Try uninstalling the program and then install the earlier version via the CD that came with the camera. If your computer has a built in SD reader, you could use the drag and drop method of transferring your photos as I find that is the easiest and hassle-free way.

Posted on Feb 29, 2008

SAFFOTO
  • 77 Answers

SOURCE: dropped my kodak dx 6490. Lights flash and lens won't retract.

Drop it agin, in the trash can. It is not worth getting repaired, you would be better off getting a new camera...

Posted on Jun 15, 2009

leepania
  • 1099 Answers

SOURCE: pix transfer from internal to card

Question :
How do I transfer pictures from the internal memory of my KODAK Digital Camera to a memory card? Answer :
Follow these steps:

  1. On the camera, press Review and then Menu.
  2. Select Image Storage.
  3. Change to Internal Memory.
  4. In the menu listing, scroll down to Copy, and select OK.
  5. Select a single picture, or select All.
  6. When you have finished copying pictures, reset the Image Storage location to your original setting.

Posted on Jan 12, 2010

lock123
  • 6831 Answers

SOURCE: Turned off camera, opened hatch to battery and memory card too quickly. Turned on camera Error E45 displayed on screen.

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Dec 14, 2010

6ya6ya
  • 2 Answers

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Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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My Kodak DX 6490 will not read my 2 Gb or less SD Cards. It keeps recording to the camera memory. I will not play videos onto my digital TV. What should I do?


Hello, Have you tried formatting the memory card with the camera?
If a card is formatted with another camera or if it is new you should format it with the DX6490.Hope this helps.
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The front lense of my Kodak DX 6490 camera is broken. Where can I get new lense please suggest.


The ideal place is to get the part from Kodak as it will be easier. So log on to the kodak support site and request.
If not you must try for getting one from a scrapped set , try the nearest repair store.

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Best Regards, Russell hounddogellie@gmail.com

Aug 13, 2010 | Kodak EasyShare DX6490 Digital Camera

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Problem with my kodakz712 error l02


Hi,

this is a hardware error of the lens. You can't repair it by yourself. You have to send in the camera in for the repair. Contact kodak under 1-800-235-6325 or follow the step-by-step solution tool under www.kodak.com/go/itg.

Feb 12, 2010 | Kodak EasyShare Z712 Digital Camera

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Pix transfer from internal to card


Question :
How do I transfer pictures from the internal memory of my KODAK Digital Camera to a memory card? Answer :
Follow these steps:
  1. On the camera, press Review and then Menu.
  2. Select Image Storage.
  3. Change to Internal Memory.
  4. In the menu listing, scroll down to Copy, and select OK.
  5. Select a single picture, or select All.
  6. When you have finished copying pictures, reset the Image Storage location to your original setting.

Jan 10, 2010 | Kodak EasyShare DX6490 Digital Camera

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Dropped my kodak dx 6490. Lights flash and lens won't retract.


Drop it agin, in the trash can. It is not worth getting repaired, you would be better off getting a new camera...

Jun 15, 2009 | Kodak EasyShare DX6490 Digital Camera

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I have a Kodak DX 6490. I removed the battery to


Remove the batteries and clean the battery contacts inside the camera with a soft cloth (a heavy buildup on the contacts may require cleaning with a fine wire brush, steel wool, or sandpaper). Remove any residue that the cleaning leaves in the camera, and then reinstall the batteries. This clears most power-on problems, but if yours persists, check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

Apr 20, 2009 | Kodak EasyShare DX6490 Digital Camera

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Kodak dx 6490


Try uninstalling the program and then install the earlier version via the CD that came with the camera. If your computer has a built in SD reader, you could use the drag and drop method of transferring your photos as I find that is the easiest and hassle-free way.

Jan 26, 2008 | Kodak EasyShare DX6490 Digital Camera

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Kodak DX 6490 Flash


Hello, When taking photos in low light or night time,turn the rotary dial that you use to turn on the camera all the way to the right as far as it will turn.the symbol looks like torso of person with a star above it. this is the night setting,exposure time is increased so you may have to rest camera on solid object to prevent blur.This should do the trick.
Best Regards,Russell

Oct 11, 2007 | Kodak EasyShare DX6490 Digital Camera

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