I have just put in a new yellow cartridge and it doesn't seem to be working. all the other colours work. I have tried cleaning it and deep cleaning. I've even taking it out to see if something looks wrong. What can i do. How much does a new print head cost?
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I have a similar machine ip5000. Currently have a problem getting the big one to print and have posted for a solution elsewhere. If I print withjust the small tank it does some black work i.e. type but it needs the other big tank to give full photo pictures.
If you are just looking to print typing try changing your font collour to a dark blue or other. This gets round the black problem but you will need the 2nd black cartridge for full colour work.
Cleaning cycles use ink. So it's no wonder it got worse, the ink level went down.
Are you 100% sure that the black cart is full? they can give a wrong reading on occasion. what makes you think its full?
Could be also that you need to replace the head- the part the cart fits into. generally they don't last more than 18 months.]
Another possibility is that the black is indeed full, but dry.
Put a wet sponge to the nozzle, see if it soaks up a decent amount of ink.