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Re: replace black ink in brother mfc-465 inkjet & now it...
Are you using brother oem ink? you ,may check and see if the seal is still on the cartridge, if not try and take a paper clip and insert it in to the air hole on the catridge, some times it gets clogged up. brother tech
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You need to call Brother at 1-877-brother and tell them your mfc is "missing black". They will tell you where to take it to get the print head replaced under Brothers' warranty. This is a VERY common problem and Brother will cover the cost to repair it.
I am afraid you cannot print if (any) one of the cartridges is empty. Here is a screen capture from the properties of my MFC. At the bottom of the picture it says in French : Le MFC arrêtera l'impression Couleur/échelle de gris lorsqu'une ou plus des cartouches d'encre sera vide.
What it say in English is as follows: The MFC will stop printing in Color/Gray scale when one or more of the ink cartidges is empty.
Open the properties of the MFC. Under "Advanced" Tab Click the Printing Defaults at the bottom left. At the bottom of the window that pops up you will see the information that I translated for You.
please perform head cleaning to see if there is any ink out.. goto ink management and select head cleaning... after that goto ink management and print the nozzle check.. see if there is any black ink out...if no ink out..then more probably your print head is badly clogged..and you will need to get it replaced.
I am having the exact same problem. just 2 squares on first line and first square on the second line. I have replaced the black cartridge 3 times and cleaned it many times. But get the same test print page result. Any suggestion for fixing this problem?
By design, Brother printers stop all printing when one of the cartridges is empty. This is done to avoid cleaning cycles sucking air into the system, which could possibly damage the printhead.
Even if you print in black only by changing the print
settings to "Mono" or "Grayscale" to avoid printing in color, cleaning cycles would still **** air from the
empty color cartridge because they are programmed to clean ALL the ink
nozzles. The only way to continue printing is to replace the empty ink
After replacing the empty color cartridge, you could print in "Mono" or "Grayscale" to make better use of just the black ink.
You said you just replaced the ink jets. Did you clean the print heads? Here is Link on Web. If you find this helpful pls rate me. Thanks http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF How to improve print quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once. Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily. Caution Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty. 1 Press Ink. 2 Press ▲ or ▼ to select Cleaning. Press Menu/Set. 3 Press ▲ or ▼ to select Black, Color or All. Press Menu/Set. The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
The color cartridges print text that appears black by mixing the three primary colors (cyan, magenta, and yellow) to make composite black. To achieve a realistic black, large quantities of colored ink are used. Because black cartridges use much less ink to create a similar shade of black, they print more pages in black than the color cartridge.
If the color cartridges on the printer are next to empty, you will not be able to get perfect prints at all.
Please have the cartridges replaced to do the printing jobs again.