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Tv freezes when you change channels

Tv freezes when you use remote

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Since it is unlikely to be the remote clarify a few things:

works ok with manual buttons or not?

Using buttons on the set or a box?

Cable box, sat box or and receiver in line?

Posted on Dec 11, 2012

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Posted on Jan 02, 2017

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I just bought 32 inch 2 hours ago, and am using it with an antenna. Almost every time I turn to channel 5, the remote freezes and I can't even use the buttons on the side of the tv. I have to...


This is my second set in as much days from Best buy. Exact same problem.
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The problem your describing can be contributed to your cable box. Depending on your cable company there are times when the box has trouble translating the signal to the tv. You tv is operating normally. Suggest to the cable company to switch your box.

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1 Answer

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Issue was with the HD channels only.
Updated the firmware of the TV to ver 2.

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Westinghouse LTV-32w4 HDC - adjustment buttons unresponsive, volume drop, etc.


plug your cable connection to a vcr "in" then run a seperate cable cord from the vcr "out" to your television (which should be on channel 3 or 4) depending on your vcr setting and use the vcr to control the channel so when your westinghouse freezes and becomes unresponsive you could still change the channel and so on through your vcr and tv acts like a monitor works for me. N.B be sure to set the volume and so on before it freezes which could be like a 1min window from turning your tv on
P.S ......................Cardinez

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1 Answer

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Defective tactil switch?? Remove tact switch control board.
unplug connector,use meter--check each switch.
If no problem found,leave unplugged overnight or longer.
Sony is famous for getting brain freeze!.........T.

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TV Picture Freezes and Turns Off; Cannot Use Remote


My shop had this problem yesterday. We had to change the DMD to correct it. One of the data lines was being drawn down intermitently. This doesn't eliminate the digital PCB, but, we have seen the DMD do this more than a digital. You should have an authorized shop do the repair. Contact Samsung at 1-800-SAMSUNG or contact by email: http://samsung.com/ContactUs/ContactUs.htm Hope this helps.

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