Question about Office Equipment & Supplies
When on auto, it continually runs. Have made sure no paper hung up anywhere
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Posted on Jan 02, 2017
SOURCE: ativa DQ120D shredder
I had the same problem with my Shredded. In the centre of the paper feed slot is a little sensor that detects when you put paper in, it breaks some sort of light beam that is connected to the motor circuit.
Over time paper dust gathers on this sensor, covering it completely and fooling the machine to think that there is ALWAYS a piece of paper being fed into the shredder, the result being that the motor just runs continuously.
Clear the dust from this sensor and you'll fix this particular problem - a toothbrush worked great for me - don't use it to clean your teeth afterwards :-)
Posted on Jan 16, 2008
SOURCE: My Ativa DQ60M shredder has
Hi, I have checked into this with my shredders. There are plastic "cleaners" that break very easily and when they do, the cutters jam up. No way to get just the cleaners (that I have found). Very poor design. Only thing to do is to clean the rollers from time to time.
All of these types are shredders are mainly junk. I have one that is blowing the fuse. I am an electrical engineer and am trying to see what the fix is.
Posted on Jan 10, 2009
OK lets try.
You obviously have a photo sensor that detects the paper and it is dirty.
The sensor will be in the proximity of wher you are shining the light.
It is likely covered with paper dust (hopefully only on the outside)
Locate the sensor and wipe it off or just wipe the entire throat area.
WITH MACHINE OFF
Hope this helps
Posted on Mar 15, 2009
SOURCE: have ativa dx1800u. It
I work for Office Depot and the Ativa brand we get a lot back with this problem. It is a electrical problem in the sensor and all you can do is get a new shredder.
Posted on Dec 23, 2010
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