Question about Solis Master 5000 Espresso Machine

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Service center Brew unit will not go in all the way unless I press the lever. Coffee is not brewing properly. Waste - tamped grounds are dripping wet, all screens are wet and dark coffee barely dripping out of unit. The whole system has been cleaned including the screens and spout (dispenser). I need to know what to do and where is the nearest authorized service center near Raleigh, NC?

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  • 14 Answers

Have you cleaned the outlet behind the brew unit? It is a trapezoidal shaped small hole below the plunger window. It gets clogged easily. Squirt some water into it and above it. It should come out clean. If it's clgged the water backs up into the grounds

Posted on Feb 13, 2013

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: I have a Solis Master

I solved the problem by talking to some other location that did not charge $20 for the conversation and a solution.

REQ

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: coffee barely drips out. I cleaned everything. Do

How about with the basket and portafilter in place, but no coffee in the basket? Does the water flow reasonably when you turn on the pump?

Posted on Apr 28, 2009

  • 1796 Answers

SOURCE: Brewed a coffee on my

Hi!!
Make sure the steam knob is closed, if it is open, when the machine gets at brewing temperature, only hot water will be dispensed out of the steam wand. If steam knob is closed:

  • unplug unit's power cord form wall outlet,
  • open the service door and remove the drip tray and grounds container.
  • Use the brew group key that came with the unit to loosen the brew unit, then,
  • remove it and clean under warm running water.
  • Let it dry completely before returning it to the machine.
  • Place brew group on the proper position and use the key to tighten it in place,
  • replace grounds container and drip tray,
  • close service door and plug power cord back on.
Unit should be operative. A HELPFUL - 4 THUMBS - rating for this solution would be greatly appreciated. Thank you for using FixYa.

Posted on Nov 20, 2010

  • 1089 Answers

SOURCE: My machine will grind but no coffee is dosed.

HI
If you don't hear a click 3 times your building up fine ground coffee inside the box that the door works. Your ground is probably to fine and you are using a shiney bean which has more oils in it. Your big dial inside the bean hopper should be on 10-12 and the small knob should be turned down to the neutral position. You might for the first try turn the big dial up to 16 and see if it will work. If it doesn't your going to have to clean the grinder. This is what grinding to fine does. It cakes the grounds.
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Posted on Jan 19, 2011

  • 1089 Answers

SOURCE: Solis Palazzo : turn on

Hi
This is for a Vienna but it should work for you Palazzo. It will help you get the brew group out and reset so you can reinsert it.
http://www.fixya.com/support/r2296970-brew_group_stuck_t_get_out

Posted on Aug 04, 2011

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Hi
Sorry but that doesn't make sence. The grind chamber has to be full inorder for the doser to activate, unless you have an oiley bean and it has hardened inside the doser.
Try removing the brew group. Then inside on the roof of the machine above where the brew unit sat, there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it should drop coffee. This should clear the opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder. Vacuum it out. It will be on the right side of the drop chute.
Once that is cleared go to the bean hopper. There is a lever under the bean hopper. Push the lever back to the largest number. You can push the lever to a larger number any time, but it has to be grinding to pull to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can pull back to a number that was higher than the one you had it on, but only when the grinder is running.

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1 Answer

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Give the brew unit a good wash,then lube all the moving parts with food grade grease.
If you are able dismantle the brew unit and wash in warm soapy water,this removes coffee and any old lubricant.

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Hi
Check behind the drip tray for coffee grounds. Make sure that your drip tray is locked in. If its not fully locked it, this could be your problem. If everything is removed but the brew unit, grab the handle without pushing the press button, and pull. If the brew unit comes out, it wasn't locked in. Put the drip tray in. Set the brew unit on the drip tray. Now slide the brew unit towards the machine with a little force and see if that locked it in?

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HI
There is a lever on the top of the door that has a + to the back and a - to the front. Pull the lever back 1 click to the front or - side. Your putting too much coffee in the brew unit and could break the brew drive.

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1 Answer

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Two questions:
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If the hot water spout is not dripping when the machine is heating up then you're good.

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