Question about Canon PowerShot A310 Digital Camera

4 Answers

No image on lcd

Canon A310 digital camera...when it is powered on there is no image on the lcd screen...flash and other icons do appear but all else appears dark and when i take the photo..still no image when i try to read the memory card..it is CF memory..the lcd had flickered some recently before it got to this point.

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  • Anonymous Jan 29, 2008

    No picture on lcd just a blank screen. what do I do? I dont know what to do, and I can't find the digital manual.

  • Anonymous Mar 10, 2008

    When camera is powered on there is no image on the lcd screen...flash and other icons do appear but all else appears dark and when i take the photo only darkness shows.

  • Anonymous Mar 27, 2008

    I have tried tapping the camera, I was very gentle, but the same problem has persisted. Sometimes, on its own, it starts working but that is short lived and the problem keeps coming back.

  • lucky99 Apr 04, 2008

    The camera will power on but the screen remains black in color with no image?

  • Anonymous May 07, 2008

    THERE IS NO IMAGE ON THE DISPLAY. FLASH WILL WORK.

    BUT THE SCREEN IS DARK. CHANGED BOTH BATTERIES.

    STILL NOT WORKING. ICON'S WILL DISPLAY AGAINST BLACK

    SCREEN

  • bmleigh May 16, 2008

    Yes, the same problem. I did an upload to the computer and it showed that there was an upload but all the screens were black-no image. Everything else seems to be working. I formated on the memory card-still no image. Please send advice to brenda_leigh@hotmail.com. Thanks for any help you can give me.

  • Anonymous May 17, 2008

    changed batterys cleaned waited few days retried same problem

  • fixer4all Jun 04, 2008

    I have no display at all. The camera works fine, it takes good pictures, I can load them to my computer, but there is no display. Quite inconvenient. The LCD has power to it. I had this happen to an expensive test meter once when it froze in my truck. This camera was not frozen. It just went dark.

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4 Answers

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It is September 2008 and I have just had this problem on a camera that was 4 years old. I rang Canon on 00800 22666767 (note the extra zero at the beginning - this is an international toll-free number) and they arranged for this fault to be repaired under a "special warranty" as this is a problem that they know about. Using the booking reference number that they gave me, I sent the camera to a Canon authorised service dealer and had it back with a new CCD in about three weeks, with no charge. It now works fine again.

Posted on Oct 03, 2008

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Yes the Guests are right here. This definitely sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Dec 08, 2007

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Contact Canon. Mine did the same thing, and they repaired it at no cost, even though it was well out of warranty. The Canon website will provide further details on this recall. Good luck.

Posted on Dec 06, 2007

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This problem is caused by a stuck shutter assembly. Normally the shutter is open which allows light to enter the image sensor and show you the live preview you see on the screen. When you take a picture the shutter closes which allows the image sensor to record what was seen at the exact moment the shutter closed. The shutter is stuck closed, causing the image sensor to always be in the dark. These shutter assemblies are extremely small and delicate. The miniature parts can become jammed with just the slightest bit of oil or contaminant, or the slightest misalignment of components. The problem can sometimes be fixed by gentle tapping of the camera on a solid surface. If you are going to try this be VERY careful, and do not tap the camera on the buttons, lens, or battery door. If this does not solve your problem then the camera is going to have to be taken apart and the shutter cleaned and reset to allow free movement. This repair costs $125 to $145.

Posted on Jun 16, 2007

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