Question about Canon PowerShot A310 Digital Camera
Canon A310 digital camera...when it is powered on there is no image on the lcd screen...flash and other icons do appear but all else appears dark and when i take the photo..still no image when i try to read the memory card..it is CF memory..the lcd had flickered some recently before it got to this point.
It is September 2008 and I have just had this problem on a camera that was 4 years old. I rang Canon on 00800 22666767 (note the extra zero at the beginning - this is an international toll-free number) and they arranged for this fault to be repaired under a "special warranty" as this is a problem that they know about. Using the booking reference number that they gave me, I sent the camera to a Canon authorised service dealer and had it back with a new CCD in about three weeks, with no charge. It now works fine again.
Posted on Oct 03, 2008
Yes the Guests are right here. This definitely sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500
Posted on Dec 08, 2007
Contact Canon. Mine did the same thing, and they repaired it at no cost, even though it was well out of warranty. The Canon website will provide further details on this recall. Good luck.
Posted on Dec 06, 2007
This problem is caused by a stuck shutter assembly. Normally the shutter is open which allows light to enter the image sensor and show you the live preview you see on the screen. When you take a picture the shutter closes which allows the image sensor to record what was seen at the exact moment the shutter closed. The shutter is stuck closed, causing the image sensor to always be in the dark. These shutter assemblies are extremely small and delicate. The miniature parts can become jammed with just the slightest bit of oil or contaminant, or the slightest misalignment of components. The problem can sometimes be fixed by gentle tapping of the camera on a solid surface. If you are going to try this be VERY careful, and do not tap the camera on the buttons, lens, or battery door. If this does not solve your problem then the camera is going to have to be taken apart and the shutter cleaned and reset to allow free movement. This repair costs $125 to $145.
Posted on Jun 16, 2007
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Posted on Jan 02, 2017
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