Question about NorStar M7310 Corded Phone
Call came in on main line, I placed on hold. I then, intercomed the extension I wanted. He never picked up, he just answered that he didn't want the call. When I went back to the caller, I couldn't get to the call. Now everything is tied to his intercom. Everytime I pick up that line his intercom immediately rings. And I have to go all the way to his office, hit intercome and release for it to stop ringing. Can someone help?
You most likely need to call in your tech who looks after the programming there.
Needle in haystack, sticky button, bad programming, glitch in system, answer dn etc.
Posted on Dec 11, 2012
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Posted on Jan 02, 2017
This is a programming issue with the phone .There should be a pull card located in the base of the phone that will give you instructions on how to program the phone.
Posted on Jul 09, 2008
Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.
Posted on Jan 02, 2009
SOURCE: lines ring to intercom
It sounds like although they're labeled as line buttons actually they're programmed as station buttons.
If you press feature *0 and one of the buttons it will tell you what the button is programmed as.
Also did you try pressing the intercom button then dialing 9? that might be the way the set was programmed.
Posted on Mar 05, 2010
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