Question about Brother HL-5240 Laser Printer

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Correct USB cable

Do I have to get a Brother USB cable to connect my computer to the printer

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Any good USB cable will work. There is a note, however in the user guide that it should not be longer than 6 feet. (1.85M)

For reference: HL-5240 User Guide

Posted on Jan 13, 2009

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Check connections


The connection of the USB cable
Verify that the USB cable is connected between your Brother machine and your PC.
The connection of the LAN cable (if applicable)
Verify that the network cable is connected between your Brother machine and access point and the machine is powered on.
1.Access point/router
2.Wired Network machine (your machine)
3.Wireless capable computer connected to the access point/router
4.Wired computer connected to the access point/router
The connection of the Wireless network
1.Access point/router
2.Wireless Network machine (your machine)
3.Wireless capable computer connected to the access point/router
4.Wired computer connected to the access point/router
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Brother Printer Support

Feb 20, 2014 | Brother MFC 7840W Printer

1 Answer

Need to hook up a brother MFC-210c so it can fax


Install the software (Brother MFLPro0 relevant to the printer. If you do not have the original CD download the appropriate suite from Brother Solution Center.
When you install the software you will be asked to choose USB, or Local Network. You can always install the USB and connect the printer to the calculator through USB. Different installations for different connection types (USB, LAN)
After you configure the software, you can open the Control Center 3 software and use the fax.
To be able to fax, you need to connect a telephone cable to the port marked line. After you do try pressing the unhook button. If connection to the phone line is correct you will hear the tone.
The MFC can fax without being connect to a computer, just the phone line.

Jul 30, 2012 | Brother MFC-210C All-In-One Printer

1 Answer

My brother mfc-290c printer will not print. I install new cartridges. I have tried to find the drivers online but when I download it its says its "Binary File" and it wont open. I also got a copy...


Open your Control Panel. Click on "Add/Remove Programs". Scan the list of programs in the "Add/Remove Programs" pop-up window for your Brother Printer, then uninstall ALL software that is affiliated with your printer. When you have uninstalled all the software, restart your computer. When your computer is restarted, click on this link:
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc290c_all
When the link opens, in the first box, scroll down and select the Windows XP Professional x64 edition. In the next box, select your language. Then click on the "Search" button. It will open a new page...select the link in the first box that says "Download & Information". When it opens the next window...click on the "Download" button.
STEP 1: VERIFY THE CABLE CONNECTION
Remove the USB cable from both the computer and the Brother machine. Leave them unplugged for a few seconds, and then reseat the cable into both devices. Make sure the interface cable has a secure connection to both the Brother machine and your computer. Note: The USB port can be accessed by opening the scanner cover. The correct port is labeled with the word USB and a symbol that looks like a pitchfork with dots on the ends. Ensure that the cable is not in the adjacent network port (For applicable models).
Note: Brother recommends you use a type A/B 1.1 or 2.0 USB cable that is 6 feet (2 meters) or less, directly connected from the Brother machine to an available port on your computer. Other cable configurations may work, however connection loss is common. For troubleshooting purposes, do not connect your interface cable through any hubs, splitters, or other pass-through devices.

STEP 2: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
A. If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is plugged into a working outlet and any power switches are turned to the ON position.
B. Check the LCD screen for any error messages. An example would be Paper Jam or Ink/Toner Empty. If the LCD screen shows an error, troubleshoot to clear the particular problem.

STEP 3: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
A. On the computer Click START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Verify that the Brother printer in the list. If the Brother printer is listed, continue to STEP 4. If the Brother printer is not listed, the driver may not be installed properly. Refer to STEP 9 to reinstall the Brother driver.

STEP 4: VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark on the icon. If it is not set as default:
While in the Printer folder, set your Brother machine as the default printer by RIGHT CLICKING on the Brother printer and selecting SET AS DEFAULT (PRINTER).

STEP 5: VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START -> RUN (or VISTA users click WINDOWS/START and click inside the Start Search field)
B. Type: CONTROL PRINTERS and press ENTER.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
(Printer) Status: Ready (Could also state: OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and uncheck USE PRINTER OFFLINE or select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING or select RESUME PRINTING. This should allow the printer to resume printing.

STEP 6: ATTEMPT A TEST PRINT
A. Right-click on your Brother driver and select PROPERTIES.
B. On the GENERAL TAB, click the PRINT TEST PAGE button. If the test page prints, then your issue is resolved. If the test page does not print, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 7.

STEP 7: VERIFY PRINTER PORT SETTINGS
A. Locate the Brother printer in the list. Right click the printer and left click PROPERTIES.
B. Click on the PORTS TAB of DETAILS TAB (depending on your operating system) and verify the port your machine is set for. The port should be USB00x. (x is a number).
C. If the port is set correctly and no other ports are available to choose from, no changes will be made. Continue to STEP 8.
D. If you changed ports, try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. If there are multiple USB virtual ports, try the different available ports. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 8. If there are multiple USB virtual ports, try the different available ports.

STEP 8: CYCLE THE POWER TO THE BROTHER MACHINE.
A. Turn off the power to the Brother machine by disconnecting it from the power source.
B. Wait about 30 seconds and power the machine back on.
C. Try printing a test page by completing STEP 6. If the test page prints, then your issue is resolved. For any failed print jobs, close the PRINTER PROPERTIES window and delete the job from the queue by completing STEP 5, then continue to STEP 9.

STEP 9: REINSTALL THE BROTHER DRIVERS
Please close all applications before running the Repair MFL-Pro Suite.
A. The machine must be turned ON and the interface cable must be connected from the Brother machine to your computer.
B. Turn on your computer. Note: you must be logged on with Administrator rights.
C. Insert the supplied CD-ROM for Windows into your CD-ROM drive. If the language screen appears, select your language. If you are not prompted with the language screen, go to (MY) COMPUTER, then double click on the MFL-PRO icon.
D. The CD-ROM main menu will appear. Click ADVANCED.
E. Click on REPAIR MFL-PRO SUITE.
F. When the software prompts to turn off machine and disconnect the USB connection, do so then click YES.
G. When the Brother MFL-Pro Suite Software License Agreement window appears, click YES if you agree to the Software License Agreement.
H. Choose STANDARD or LOCAL CONNECTION and then click NEXT.
I. When the Connect the Machine screen appears, connect the USB cable from the Brother machine to the computer.
Note: DO NOT connect the machine to a USB port on a keyboard or a non-powered USB hub. Brother recommends that you connect the machine directly to your computer. It is recommended that you use a type A/B USB 1.1 or 2.0 cable, 6 feet or less.
Lift the scanner cover into the open position.
Connect the USB cable to the USB socket. You will find the USB socket inside the machine on the left if viewing from the front of the machine. If your machine is also network-capable, ensure that the cable is NOT connected into the network port.
Carefully route the USB cable through the trench and out the back of the machine and connect to your computer. Make sure the cable does restrict the cover from closing or an error may occur.Gently close the scanner cover using the finger holds on both sides.J. Turn on the power to the Brother machine by connecting the power cord. The installation should automatically continue.The installation screens appear one after another. Please wait. It will take a few seconds for all the screens to appear. DO NOT try to cancel any of the screens during this installation.continue the installation.M. When prompted to restart the computer, select YES, I WANT TO RESTART MY COMPUTER NOW, and click FINISH.

Oct 09, 2011 | Brother MFC-290C Multifunction Color...

1 Answer

How do I connect my fax / printer to my computer


Hello.
There is a USB Plug at the rear of the Printer, Using the correct cable connect it into the USB Port of the computer. Then Follow the instructions on the screen of your computer. Regards GM

Jul 29, 2011 | Brother MFC 490cw Color Inkjet...

1 Answer

The printer I use is brother MFC-7840W. It sits next to my computer. I have employees who wirelessly print to the it but in order for it to broadcast wirelessly I have to unplug the network cable from my...


I dont think you have the network set up in the correct way. You should be using a wireless router. If it is a 4 port router, your computer network cable should be in port number 1, the printer can be be wireless or cabled into port 2 of the router. This way you have the internet and can still print wirelessly to the printer and so can anyone else.

Jul 21, 2011 | Brother MFC 7840W Printer

1 Answer

Brother printer will not recognise usb cable I can load printer onto laptop through usb cable now want to load onto dell pentium 4 and keeps coming up does not recognise usb cable so keeps asking you to...


Try a new cable and a different USB port. It's possible dirt is making for a bad connection or that the cable is slightly damaged and this other computer is more sensitive to the problem.

I hope this helps.

Cindy Wells
(who has dealt with a damaged USB cable that didn't look bad and gave an intermittent problem with one computer and associated hardware.)

Apr 10, 2010 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

MFC240-C Brother printer - where can I find a USB cable?


The one for the other brother will work just fine.All brother mfc's use the same USB cable

Jan 10, 2010 | Office Equipment & Supplies

1 Answer

Printer USB Cable un recognized DCP150C


You need to isolate the problem. You tried using multiple cables and reinstalled the printer driver several times, but you never mentioned that you tried connecting the printer into another computer. What if the problem is the USB port of the computer and not the printer cable?

Try connecting and installing the problem printer into different computer for testing purpose only. If it work, then the problem is the USB port of the computer. To fix this, try updating the USB driver of your computer.

If same problem occurs using another computer, then you need to contact the manufacturer of your printer. I've heard this problem before and I don't have an update if there's a fix with it.

Have a great day!

Oct 01, 2009 | Brother Office Equipment & Supplies

3 Answers

Scanner - MFC 7420


Get the manual, and you may need the install disk too. Look carefully at the usb port on the copier so you get the correct usb cord.

Mar 31, 2009 | Brother MFC 7420 All-In-One Laser Printer

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