Question about Computers & Internet
If your HP computer refuses to power down, this means that there are still programs open that Windows can't close. Normally when you select the "Shut Down" button from your "Start" menu, Windows closes all open programs, then closes itself, and your basic input/output system (BIOS) turns off all of your hardware. If Windows can't close all open programs, your computer won't be able to power off. This means that you must close these programs yourself.
Right-click on the window of an open program on your Windows taskbar (Bottom of Screen) Click "Close Window." Windows manually closes the program. If a window appears on-screen indicating that Windows cannot get the program to close, click the "Force Close" button in this window to have Windows force the program to shut down. Repeat "Step 1" for any additional programs that are open on your computer. Click "Start." Click "Shut Down." Hope this helps.
Posted on Dec 10, 2012
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Posted on Jan 02, 2017
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