Question about Samsung NP-RV515-A01US RV515-A01 Notebook PC - AMD E-350 1.6 GHz Proce

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My sound is coming out sounding like the chipmunks where can I change it

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  • Donna
    Donna Dec 10, 2012

    tried everything in my volume control nothing seems to change the sound

  • joecoolvette
    joecoolvette Dec 12, 2012

    djeanb62, have you tried downloading AND installing the audio (Sound) drivers yet?



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  • Samsung Master
  • 5,660 Answers

This is caused by the 'Chipmunk' virus.

Sounds like Alvin.


Suggest you reinstall the Audio (Sound) drivers.
DO NOT suggest you use Device Manager, and save yourself the trouble.
Suggest you download from Samsung Support, AND install; instead.

[Driver: Small piece of software that allows the Operating System to communicate with a device.
The audio chipset is the device, I do not know what the O/S is ]

Problem is I do Not know what O/S you are using.
Operating System.
I assume it to be a version of Windows, though.

Also going along with the problem title of -
Samsung NP-RV515-AO1US Notebook PC,

Under the bold black subheading - Downloads, click on the blue -
See All Downloads

Now click on the blue Driver heading.
[ Manuals / Driver / Software / Firmware ]

There are 3 Audio drivers listed.
All 3 are in blue, and start with -
Sound (Audio) (Driver)

One is for Windows XP.

Two are for Windows 7, and either 32-bit, or 64-bit.
They are BOTH the same Version (ver., so I think this is a Samsung mistake. Double-listing of the same audio driver file.

To the far right on each file, you will see ZIP in white letters, and in a blue rectangular 'box'.
This means it is a Zip file.

A Zip file is used to send large amounts of information more easily.
It is a Compressed file, and needs to be uncompressed after receiving, or can be said as 'unzipped'.

Using the audio driver file for Windows XP for an example;

After you click on the blue rectangle with ZIP in it, a small window pops up -
Global Download Center

Click on the blue rectangle with SEND in it.
Takes a few seconds then a small window will pop up on the right -
(Took about 15 seconds)
Opening Sound_WXP_5.10.0.6318.ZIP

Make SURE there is a Green dot in the small circle, to the left of -
Save File.
If not; click in the empty circle to the left of Save File.
Now go below in the window, and click on OK.

A small download window will come up on the left.
Allow the file to fully download, then DOUBLE-click right on the file name.

To the left of the next window click on - Extract all files.
At the bottom of the next 3 small windows, click on Next, Next, and Finish.

If not instructed to restart your computer, do so.

[Windows XP:
Click on Start > Turn Off Computer > Restart.
Windows Vista / Windows 7:
Click on the Windows logo button (Start), then on Restart ]

For additional questions please post in a Comment.


Posted on Dec 10, 2012


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