Question about Shark Navigator Bagless Upright Vacuum

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Shark Navigator Vacuum roller jammed

Tried taking off the bottom plate, removed all five screws, plate would not come off. Have a spool off thread tight around the right hand side of roller.

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  • Craig Belle Dec 10, 2012

    Tried that. Got a good portionof the thread off. Could not get to the tight area of the roller to cut it away. Really need to get to the roller under the plate.

  • Barbara
    Barbara Dec 10, 2012

    try posting a pic.. ill go to wlmart to see if i can see it better..i have to go there today..i had them for years and gave them away because i had to clean them almost every time i used them..

  • Barbara
    Barbara Dec 10, 2012

    well, looked at the product at walmart..the roller seemed easy to get to..i could see where the five screws where..oh..good luck..wish i could tinker with it myself..

  • Craig Belle Dec 18, 2012

    I discovered that there are two more screws under the small rollers in the front. Remove the rollers and ten the screws are visible. Its fixed now.

  • Barbara
    Barbara Dec 18, 2012

    oh..sad glad for you..merry christmas!

  • Anonymous Mar 29, 2014

    cannot remove bottom plate to change belt

  • Anonymous Mar 29, 2014

    the belt won't turn

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  • 9 Answers

Oh..this happened to me often..if you can get n the corner where the thread s..i used a seem ripper to get the thread out and cut..if this doesn't help send a picture..the seam ripper is great cause it cuts through hair too

Posted on Dec 10, 2012

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Posted on Jan 02, 2017

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Bruce Boogie
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SOURCE: I can't get the bottom plate off my Shark

Is it a cross head screw? Try a small flat head screwdriver across part of the cross - see if you can very slightly tighten it!! Sounds daft but it often helps release the screw so that you can unscrew it. You can get a wide variety of little screwdriver heads - get a little set of them - find the best bit - tighten ever so slightly and then try to unscrew.
If you have a car garage (service station) nearby, you could try popping over and pleading for a tiny bit of help - garage guys never like to be beaten by one little screw - they'll get it out. A little tip for their trouble is always appreciated.
If all else fails - put the other screws back in and take it to be serviced - better that a dea cleaner.
Good luck.

Posted on Feb 25, 2011

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1 Answer

Shark Navigator repair manual


Take your Navigator to a repair shop and have the hose replaced with the new one.

Jan 05, 2017 | Shark Navigator Bagless Upright Vacuum

2 Answers

Shark navigator making strange noise. Still have suction, doesn't make noise when beater bar not moving. What could be the problem?


HI, it's Jim from Crucial Vacuum!

If your Shark Navigator vacuum is only making a strange noise when the brush roll is turning then the two things to consider and examine would be the brush roll itself as well as the belt.

First off lets look at the brush roll itself. Right off the bat is there any noticeable debris caught in it? You're mainly looking for long carpet fibers, or even strands of hair? If so try using a scissor to cut the blockage away. Then, manually rotate the brush roll to uncover further clogs. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll entirely. There should be two screws holding the plate onto your Shark Navigator. Use a screw driver to remove these screws to gain access to the brush roll and belt.

The second part to check would be your Shark Navigator's belt. With use the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that. A general rule would be that you're going to want to replace your belt about every 6 months. And if your belt is really loose this could be causing a noise when your brush roll is active.

You can purchase your replacement parts for your Shark Navigator direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Shark+Navigator&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Nov 26, 2014 | Shark Vacuums

1 Answer

How do I remove old Brush roller part from Shark Navigator NV22L


Hi, it's Ambrai from Crucial Vacuum.

Your Shark NV22 has small wheels underneath the head of the vacuum that need to be popped out. The wheels hide screws that need to be taken out along with the three other visible screws. Using a flat and sturdy object, pry out the wheels. After unscrewing all of the screws, you will be able remove the cover and access your brush roller.

While you're repairing your Shark NV22, why not replace your hose and/or filters? For optimal performance, it is recommended that you change your filter every three to six months.

You can purchase direct your replacement parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=nv22&order=relevance&dir=desc

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Ambrai Brown
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

May 04, 2014 | Shark Vacuums

1 Answer

Stripped screw on shark navigator plate


drill the head down to the shaft of the screw then remove plate, remove remainder of screw if possible, fit new screw.

Dec 30, 2013 | Vacuums

1 Answer

Bottom plate wont come off


there are hidden release latches use a thin blade between the two plates

Dec 26, 2013 | Euro-Pro NV22 Shark Navigator Bagless...

1 Answer

I cannot remove the roller brush for shark vacuum


Remove the rubber "bumper" material from the outer edge. Small slits are exposed where the roller is attached to the rest of the vacuum. u can figure the rest out. I wedged my finger in between the roller edge and lower plate. Use whatever you want. Hope that helps.

Apr 04, 2013 | Euro-Pro NV22 Shark Navigator Bagless...

1 Answer

I cannot remove the brush roller on the Shark Navigator Lift-Away. It has thread caught in it that cannot be removed without actual removing the brush roller.


Hi, it's Ambrai from Crucial Vacuum.

Your Shark NV22 has small wheels underneath the head of the vacuum that need to be popped out. The wheels hide screws that need to be taken out along with the three other visible screws. Using a flat and sturdy object, pry out the wheels. After unscrewing all of the screws, you will be able remove the cover and access your brush roller.

While you're repairing your Shark NV22, why not replace your hose and/or filters? For optimal performance, it is recommended that you change your filter every three to six months.

You can purchase direct your replacement parts from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=nv22&order=relevance&dir=desc

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Ambrai Brown
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Apr 26, 2011 | Euro-Pro NV22 Shark Navigator Bagless...

1 Answer

I can't get the bottom plate off my Shark VacuumCleaner. I have removed all but one screw that acts like its stripped. help I can't vacuum without replacing the belt and can't do that till I remove the...


Is it a cross head screw? Try a small flat head screwdriver across part of the cross - see if you can very slightly tighten it!! Sounds daft but it often helps release the screw so that you can unscrew it. You can get a wide variety of little screwdriver heads - get a little set of them - find the best bit - tighten ever so slightly and then try to unscrew.
If you have a car garage (service station) nearby, you could try popping over and pleading for a tiny bit of help - garage guys never like to be beaten by one little screw - they'll get it out. A little tip for their trouble is always appreciated.
If all else fails - put the other screws back in and take it to be serviced - better that a dea cleaner.
Good luck.

Feb 25, 2011 | Shark Navigator Bagless Upright Vacuum

2 Answers

Brush roll won't turn on for the shark NV22L vacuum. the light on the brush roll is dark, not red or green


Atthe bottom of the vacuuam are screws to take off...two of them are near the rear wheel assembly....two of them are behind the front mini wheels (just pry the front mini wheels so that they pop out...they pop back in)
Remove all of the screws. Remove the bottom from the top..they come apart in two pieces. Ceck the belt on the bottom piece. Slide the roller out starting from the end opposite from the motor end. With the roller off, slacken the the belt so that it misses the gear on the motor (you will have to hold it with your hand). Plug in the vacuum. Turn the power on to the roller on position. The motor should work and the green light should be on. If the motor doesn't work, then it is defective. If it does work, turn off, unplug and shoot the gear and the two ends of the roller with WD-40. reassemble. good luck.

Feb 10, 2011 | Shark Helmet NV22L Shark Navigator Upright...

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