Question about Sewing Machines
If you need help finding a manual or with your machine (in USA) please call 1-800-446-2333. 8AM - 4PM CST for support.
Posted on Dec 10, 2012
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Posted on Jan 02, 2017
SOURCE: My Pfaff 4.0 breaks needles
a sewing machine I work on last week, I put a new needle in the needle clamp & thought I had it correctly inserted,, but it wouldn't work,, so I went back & checked the needle again & found I had to unscrew the needle clamp screw even more than normal to insert the needle then it work perfectly.
some needles & thread don't work togeather--here's a tip
Cut 6-8 inch piece of thread of the spool you are going to use for your project
Take the needle you are going to use for the project
& insert the thread thru the eye of the needle
& lift one end of the thread to a 45 degree angle
& if the needle is the right size for the thread it will slide down the thread
But if the needle hangs on the thread you need one size larger needle for the thread
also clean under the needle plate where the feed dogs are for lint
& also in the bobbin area for lint & loose threads
Posted on Nov 18, 2010
try changing the thread to a different type on a sample piece of fabric
if that doesn't help check the thread guide you mentioned & see if has any burrs on it, burrs can damage thread
Posted on Aug 01, 2010
Are you using the right needles, size and type? Before, you wreck your material, take it in and have it serviced. I know everyone hates to pay for service, but if you like your machine it will be worth it to have it running at its peak. Just like a car, we spend tons on them but expect a sewing machine to never need anything. Remember, it is worth it.
Posted on Sep 13, 2010
this is a known issue with the pfaff.....i have just bought the machine and it has thread uptake issues...thread tension issues and it comes unthreaded by itself often...leaving globs of thread on the bottom stuck in the feed dogs and under the throat plate.....then the stitches are not properly balanced because the tension gets too loose on the bobbin thread....very disappointed to find out it is a known issue with all the viking husqvarna made machines...which are pfaff, janome and viking.....sux.
Posted on Apr 01, 2011
A lot of these Ex 4.0 have defective cutter motors. The arm that the cutter is attached to passes by a sensor that tells the machine when the cutter is at the rest position. And what is happening is that the arm is no longer in place to tell the sensor where it is, and it stops short of the rest position. This part is covered by PFAFF for a 5 year period. You'll just have to have a PFAFF dealer install it and pay a labor charge.
Posted on Apr 27, 2011
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