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When you register or open QuickBooks, you see one of these error messages:
Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.
Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.
Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.
Important: This issue can occur if your product is hosted by Right Networks and you access QuickBooks with WebConnect and then select to open the file without saving. If you use QuickBooks Enterprise and your product is hosted by Right Networks, you must save the file and then import it.
How to fix it:
Before proceeding, ensure that your copy of Microsoft Windows is up to date. If the latest Windows updates are not installed, the QuickBooks installation can fail or become damaged. To install the latest updates in Windows, click the Windows Start or Logo button, choose All Programs > Windows Update. Once started be sure to install any updates marked critical.
You may need to re-install your software. Have your license number and product number for your version of QuickBooks ready.
Try these steps in the order shown. If the first one fixes the problem, you do not need to do the other steps.
Choose File > Close Company to close the company file.
On all other computers that will use the company file, stop hosting multi-user access :
Press and hold Ctrl while you open the QuickBooks program and continue pressing Ctrl until QuickBooks opens completely. This opens QuickBooks without opening a company file.
Choose File > Utilities >Stop Hosting Multi-User Access. If that option doesn't appear, the computer is not hosting and no further action is necessary.
Repeat steps 4.a and 4.b for each computer other than the host computer.
Configure the QuickBooks server for multi-user access:
Click the Windows Start button and choose All Programs > QuickBooks > QuickBooks Database Server Manager.
Click the Scan Folders tab.
Click the Add Folder button, select the folder that contains your QuickBooks company file, and click OK. Repeat this step if necessary to add additional company file folders.
Click the Scan button to begin scanning. After the scan is finished, the company files in the scanned folders are configured for multi-user access.
Open the company file in QuickBooks. If you receive the same error message, refer to Settings required for firewalls to make sure your firewall is properly configured to allow QuickBooks access to your company file.
Open the company file in QuickBooks. If you receive the same error message, open a different company file or a sample company file located in one of the folders you scanned with the Database Server Manager.
If no company file will open, reboot the host computer and try again.
Have you tried reinstalling your Quickbooks? From time to time Quickbooks does have errors related to their updates. The 1st step I would suggest is back up your company data file, and then uninstall, shut down, and then reinstall. Then you can import your data file back into Quickbooks. This should resolve your issue.