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Dried ink in printhead - Lexmark Interact S605 All-in-One Color Inkjet Wireless Printer

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Try to perform a maintenance on the cartridges. To do that, on the control panel of your printer, press on Setup > Maintenance > Deep Clean Printhead.

Also, make sure that the firmware of your printer is up to date. Just go to http://bit.ly/ghfW8H to download the firmware update.

Posted on Dec 10, 2012

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Posted on Jan 02, 2017

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HP Photosmart Premium C309 black ink won't print


For HP 564 cartridge print quality problems (severe print fade or no ink hitting is the paper with one or more colors) with your HP Photosmart printer, unfortunately unlike most printers found in the market, the newer Photosmart HP printer model series allows cartridges to run beyond the cartridge empty state and subsequently causes a deprime and/or 'drying out' of either the ink cartridges or the built-in PRINTHEAD. Also, infrequent printing can also lead to PRINTHEAD drying and many of the older printer models have a common tendency to suffer PRINTHEAD ink clogging, particularly with the black ink. All of our resolutions are provided on Inkjet411 site (with over 80 how-to videos): http://inkjet411.com/

The good news is that this type of condition is completely recoverable (most of the time). In 99% of the cases you'll either need to let the refilled ink cartridges 'fully absorb' the new ink for approx. 36 hours first (since they may have been 'dry' when brought them in for refilling, if this is applicable), or you'll need to perform a 'Clean Printhead' procedure from your printer's menu 2-3 times to reprime all of the ink lines.
NOTE: since the C309 printer model is a 5-color system, be advised you have two (2) black cartridges installed (black text and photo black), so both colors will need to be evaluated using an internal test print following our recovery suggestions.

Please perform the recovery steps outlined below, in order, or refer to the following support page which includes visuals/video to aid in the print quality recovery: http://inkjet411.com/?page_id=1407

Please watch video at the following link which explains normal operation when using refilled ink cartridges: http://inkjet411.com/?page_id=2317

DIAGNOSTIC / RESOLUTION STEPS:

1) In most cases, there is likely trapped air and/or numerous air bubbles in the printer ink port(s), so you should perform a "Clean PrintHead" procedure from your printer control panel 'TOOLS MENU', 1 to 3 times (repeat back-to-back). To avoid wasting too much ink right out the gate, we suggest you FIRST REVIEW all procedures below, along with the video at the following link, and then perform the tasks described below to recover the ink system: http://inkjet411.com/?page_id=1983

2) A complete lack of printing is typically not a single cartridge problem, but is either the fluids interface into the PRINTHEAD* (foam connections are dry), electrical connectivity or an electrical failure of the PRINTHEAD itself. Please follow the steps at the following link to eliminate all variables: http://inkjet411.com/?page_id=1451

NOTE 1: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors, then down to one, air may have been accidentally ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the "Clean Printhead" procedure 2 or 3 times. Please watch the video on the HP 564 support page which describes some of the issues you could encounter: http://inkjet411.com/?page_id=1983

3) If cartridges were recently refilled, then allow 36-48 hours for the ink cartridge's foam to fully absorb the ink (see photos here): http://inkjet411.com/?page_id=1407

If, following several attempted 'Clean Printhead' actions, select colors do not recover, then allow the newly refilled cartridge sit upright and idle in the printer (or with storage caps installed if cartridges are not yet installed), for at least 36 hours (i.e. do not use printer during this time). Quite often HP564 ink cartridges which have been allowed to dry out (or select colors were allowed to run completely empty during normal printing usage) will be problematic immediately following ink refilling - you will need to allow cartridge foam (ink port at base of suspect ink cartridge) to fully absorb the ink - unfortunately this typically takes 36 - 48 hours. Refer to photos here: http://inkjet411.com/?page_id=1451

Print the "INK RECOVERY TEST PRINT" from our Test Prints page (or the Print Quality Report from your printer's Tools menu): http://inkjet411. com/?page_id=146


4) If this does not remedy the problem, then you may have an unseated PRINTHEAD or dirty PRINTHEAD electrical contacts (connects to the carriage assembly); it is suggested to thoroughly clean Printhead electrical contacts and carriage contacts (inside printer): http://inkjet411.com/?page_id=1925

    a. Remove all 4 (or 5) ink cartridges, then remove the internal PRINTHEAD and thoroughly clean rear electrical contacts and carriage electrical contacts.
    b.Inspect ink foam ports to see if they are 'wet with ink'...this will confirm whether ink is being pulled into the PRINTHEAD or not.
    c.If the ink foam ports are completely dry (no significant amount of ink present when blotted with a paper towel, etc.), then the PRINTHEAD is likely considered too dry to support proper ink flow and subsequent printing operations. Refer to PRINTHEAD removal process at HP.com (link down below) or at the following Inkjet411 link to provide general guidance: http://inkjet411.com/?page_id=1451
    d.Re-install PRINTHEAD* and Retest.

    6) If the missing colors/poor image quality problem still cannot be corrected, then the PRINTHEAD may be completely/partially dry and may need to be flushed with warm water (if removable!) - see video here: http://inkjet411.com/?page_id=2412

    Removable PRINTHEAD Flushing Steps: http://inkjet411.com/?page_id=2412
      a.Remove all ink cartridges from the printer.
      b.Remove the printhead - in most cases you will need to pull up on the lever at right side of carriage assembly to unlock the printhead. Lift printhead straight up to remove.
      c.Over a sink, run warm tap water directly into the 4 (or 5) ink ports for approximately 2 minutes - this will effectively saturate the foam ports and blow ink out/thru the nozzle plate bottom.
      d.Using a lint-free towel, remove water from rear/bottom electrical contacts. Ensure printhead electrical contacts and exposed surfaces are fully dry.
      e.Install the printhead into the printer. You may observe a "Replace Printhead message" so you will need to cycle printer power by turning printer off and then on to clear the error.
      f.Install ink cartridges and retest printer. You should observe a New PRINTHEAD alert message followed by an approx. 4-minute preparation countdown prompt.
      g.If permissible, activate the 'Clean Printhead'. This can be done from the printer's control panel or software printer driver (for example, by selecting 'Tools' - 'Clean Printhead', or similar).
      h.If you have reached this point of the troubleshooting and all the previous troubleshooting steps did not work, then the printhead could be electrically damaged or at end of life* and may need to be replaced. To check the electrical state of the HP564 printhead, perform the PRINTHEAD Health Diagnostics Test procedure ( refer to Diagnostic's pdf file at link below, refer to your printer model for specific testing instructions: http://inkjet411.com/?page_id=1813 )

      Non-removable PRINTHEAD Flushing Steps:
        a.Remove suspect ink cartridge(s).
        b.Take a damp towel and repeatedly blot/saturate the respective color ink port with water (distilled water is recommended). Ink should be visible (fully saturated) on towel.
        c.Place a paper towel under the PRINTHEAD assembly.
        d.You'll see a round mesh ink port where ink flows into the PRINTHEAD.
        e.Thoroughly dampen the ink port with 0.5 to 1 teaspoon of distilled water (use an eye-dropper, small spoon, or similar - pour or drip water directly into the ink port).
        f.Remove towel from below PRINTHEAD.
        g.Reinstall ink cartridge(s).
        h.Activate the 'Clean Printhead' routine once or twice (2X) to see if the respective color(s) has recovered.
        7)Worst case scenario the PRINTHEAD may simply be damaged or at end-of-life and may require replacement, but usually you will see error messages like "Incompatible Printhead" or "Ink Delivery System Failure" when this occurs. Please note that a failure of the PRINTHEAD is unrelated to the refilled cartridges as the PRINTHEAD will eventually fail in time*. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.com/?page_id=1983

        * The HP 564 printer models have an electronic PRINTHEAD (most of which are customer replaceable) within the base of the carriage assembly (responsible for pulling ink from the 4 (or 5) ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for max. of ~12,000 printed pages over life, but the average PRINTHEAD life under typical consumer printing conditions is more in the neighborhood of ~6000+ pages, or approximately 7-8 sets of ink cartridges). The Print Quality Report reveals total number of pages printed. http://inkjet411.com/?page_id=2054

        For information on HP 564 refilling tips please watch the video here: http://inkjet411.com/?page_id=1983

        ---
        CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD damage due to incompatible ink formulations (specifically those inks which contain volatile organic compounds or VOCs). We do NOT suggest using or refilling these types of ink cartridges.....refilling of HP 564 original/genuine ink cartridges is only suggested!

        HP 564 Ink Refilling Services & Additional Cautions:http://www.youtube.com/watch?v=YlcY9jKXTvs
        ---

        Please review all steps and let us know if you have any further questions. For any additional questions please contact us: http://inkjet411.com/

        -Thank you
        Inkjet411 Team Member

Jun 19, 2014 | HP PHOTOSMART PLUS B209A All-In-One...

2 Answers

Photosmart B8550 color inks running low after printing only 1 or 2 4X6 prints. Also, have refilled cartridges, and black is coming out blue. I'm using a MacBook Pro OSX 8.6. I have set the print...


BETTER SOLUTION IS IF YOU TAKE MORE PHOTOS I SUGGEST YOU BUY ORGIINAL INK CARTRIDGES.THEN YOU CAN DO ONE TIME REFILLING.ITS OK.

AGAIN IF YOU TRY REFILL SAME CARTRIDGE MAY LOSS YOUR PAGE YEILD. IF U WANT USE REFILLED CARTRIDGES AGAIN BUY VIRGIN CARTRIDGE FROM REFILL STORE AND MAKE REFILL. OTHERWISE INK WILL FINISH SOON.

FOR BLACK INK U SHOULD REFILL OR BUY NEW ONE NOW. BECOS BLACK INK FINISHED ALREADY. THATS WHY YOU GETTING BLUE PRINTING....OOOOOOOOOK DEAR...

Jun 29, 2011 | HP Photosmart B8550 Photo InkJet Printer

1 Answer

Unable to align cartridges on Canon Pixma MP600 all-in-one printer. When trying to print many black streaks obscure printed area.


This sounds like a printhead problem.
The first thing I would try is to clean the printhead. Remove the cartridges and store them (stretch a piece of plastic electrical tape over the ink cartridge hole to keep the ink from drying out).
Remove the printhead and set it in warm distilled water and let the printhead sit overnight.
Remove the printhead from the water and blot the water with a clean lint free dry cloth (do not rub the printhead and contacts, or damage could occur. Set the printhead aside to air dry.
Once the printhead is dry, reinsert the printhead, remove the tape from the ink cartridges, reinsert the ink cartridges. Test print. This should clear the problem.
We can try a more aggressive cleaning solution of the distilled water doesn't clear the problem.
Let me know if you have any more questions. Thanks.

May 18, 2011 | Office Equipment & Supplies

1 Answer

Cyan ink will not print changed inks and still wont print epson sx515w


This sounds like the printhead is clogged with dried ink. To remedy this, you will have to remove the ink cartridges, remove the printhead. Put some warm-hot (not boiling) distilled water in a cereal dish, put the printhead in the dish with the printhead slots in the water. Let soak for a couple of hours and repeat the process. Blot (don't rub) the water off the printhead and set it aside to air dry (you can accelerate this by using a hair dryer on the warm setting). One the printhead is dry, reinsert it and the ink cartridges. This should clear the clogged nozzles.
Let me know if you have any other questions. Thanks.

Jan 18, 2011 | Epson Office Equipment & Supplies

2 Answers

Why isnt printer printing full page, only printing every second line, has ink dried up in cartridge? do I need to clean some heads or something??


Yes flush it!

Flushing the print head of the cartridge directly from the tap water

1. Open your printer cover
2. Remove the cartridge
3. Place the printhead directly on a tap water running slowly. This will help flush the dried ink that clogged in the printhead.
4. Turn the printhead over, bottom side up until you see the ink flowed out from the printhead, do this until you see the a smooth flow of ink..(better result if the water is warm)
5. Tap water contains residual minerals that can clog also the printhead..so it is advisable to final flush the printhead with a distilled water (it has no impurities) and dry it with cloth..
6. The last thing to do and it will take you sometime is to soak the printhead portion of your cartridge in a mixture of ammonia and hot distilled water, (please make sure that the contact point of the cartridge to the printer is not soak).. Place the printhead on the hot water and leave it there for about 4 to 5 hours..move it on different location from time to time..After soaking, rinse it with distilled water and dry it with cloth...

After doing the instructions, return back the cartridge to the printer and do the printhead alignment..

Try printing a test page and see the outcome...

Sep 25, 2010 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Have ink, but its not printing. the paper is doing the right thing ,but not putting ink on paper


Please make sure that the print head is not clogged. The ink can flow out easily from the print head. How do you know if there is no dry ink clogging the print head? Remove the cartridge and run the print head in a soft smooth paper, see if the inks was left in the paper proportionally. If no ink marks then its clogged.

flushing the print head of the cartridge directly from the tap water will help ....Open your printer cover, remove the cartridge..place the printhead directly on a tap water running slowly. This will help flush the dried ink that clogged in the printhead. Turn the print head over, bottom side up until you see the ink flowed out from the printhead, do this until you see the a smooth flow of ink..(better result if the water is warm).. tap water contains residual minerals that can clog also the printhead..so it is advisable to final flush the printhead with a distilled water (it has no impurities) and dry it with cloth..

The last thing to do and it will take you sometime is to soak the printhead portion of your cartridge in a mixture of ammonia and hot distilled water, (please make sure that the contact point of the cartridge to the printer is not soak).. Place the printhead on the hot water and leave it there for about 4 to 5 hours..move it on different location from time to time..After soaking, rinse it with distilled water and dry it with cloth...

After doing the instructions, return back the cartridge to the printer and do the printhead alignment..

Try printing a test page and see the outcome...


If you find this information very helpful, would you be kind to rate this solution. Thanks

Aug 18, 2010 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Replaced empty black ink cartridge, wont print black ink even after cleaning and aligning the printheads


The head of your printer cartrige (black) are not detected by the printer because it was damage and need to be replace. So that no more black ink could print anyway.

May 26, 2010 | HP PHOTOSMART PLUS B209A All-In-One...

1 Answer

My office jet L7590 printer suddenly quit on me. It keeps playing a message that says the printhead has a problem


Did you let one of your inks run dry? If so, you need to replace the effected printhead. This model has two, one for black and yellow, and a second for cyan and magenta. If you let the yellow run dry but have tons of black, it still effects the black/yellow printhead. Same with the other, either color going dry makes its printhead go bad. Either printhead will set you back about $75. Easy to remove and replace once you get the new printhead.

Bottom line with this model of printer...DON'T let you inks run dry. A new ink cartridge is $20 vs. $75 for a new printhead.

FYI - This is the most common mistake/problem with this printer. The Inkheads are built to last at least 40,000 prints. That's several years for most of us, that is unless you let the inks run dry.

Feb 09, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

Error 41 shows


Error 41 is a printhead failure. The only way to fix it to replace the printhead there unfortunately is no way to recover the printhead. If you decide to replace the printhead please do not leave the machine of for extended periods of time (causes the printhead to dry out as it can not do its cleaning cycles), use only genuine ink (I see a lot with this failure with non-genuine inks or refills) and do not cheat the ink system by running empty inks (Dries out the printhead). Just a few tips to extend the life of your printhead.

Mar 06, 2008 | Brother IntelliFAX 1820C Plain Paper...

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