I have had spooler problems and lost the HP Solutions Center.
I uninstalled and reinstalled the printer among other things. I got it to print this afternoon. This evening I tried to open the solutions center to try the scanner and align the print heads. I get a response that indicates ther are no HP products. The Photo Center iand Library are there so I am confused. I have spent many hours trying to get an assignment done and printed. Three clues: 1.I use Adobe Pagemaker 7.0.2and Photoshop V. 2. This is a new laptop loaded with Windows Vista. 3. Is is also loaded with Norton 360.
Thanks for the help
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Re: I have had spooler problems and lost the HP Solutions...
Hi, I'm not sure exactly what you have tried yet, but maybe type in Services in the Vista search box and open Services. Scroll down to Print Spooler and right click on it. Restart the Spooler Service.
Also, many people have had scanning problems when using all-in-one software in Vista. I usually recommend this:
The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
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I imagine you bought the WG111 Kit. It could but throught the Router and/or the adapter. Uninstall all netgear software and drivers. Unplug the adapter. Reboot machine. Plug the adapter in and install the software drives. Basically your starting over. This will take the quess work out of trying to repair what was lost. After reinstalling go to this web page to configure the SSID,IP and adapter. http://kbserver.netgear.com/kb_web_files/N101179.asp
Go to Dell and download the driver from there. The MS driver doesn't actually control the device, only controls function after device is active and working. Look on the bottom or back of the computer for the Dell service tag number, and use this to identify the correct device and get the device drivers. You may also find some other things there that weren't installed by the OS.
*Heres the thing youre doing the right thing install the driver, make sure that you remove the the 2wire wireless manager in the add/remove program and leave the 2Wire Wireless LAN USB driver
*To connect your computer to the 2WIRE router make sure you know your SSID or the network name and the network key, if you call the AT&T Uverse tech support they will ask you to configure the wireles network key to your phone number
*The default SSID is 2wire and the last 3 digits of the serial number of your Router and the Default Netowrk key is located @ the bottom of the router theres a sticker and it is under S/N
have you selected the correct form of security eg wpa or wep, it should be wpa with 2 wire i think, and also the type of network, eg shared or open and ensure you have the correct upper or lower case entries.
it sounds as if the printer may not be set as the default printer, so check in the installed printers and check and also check that the printer you are sending the print to is the setup one and not a pdf or microsoft office document printer, this is found on the drop down box when the print option appears.
i am also assuming that the printer has worked before from vista to an xp machine as sometimes xp needs a small update to be used with a vista pc on the network