I have had spooler problems and lost the HP Solutions Center.
I uninstalled and reinstalled the printer among other things. I got it to print this afternoon. This evening I tried to open the solutions center to try the scanner and align the print heads. I get a response that indicates ther are no HP products. The Photo Center iand Library are there so I am confused. I have spent many hours trying to get an assignment done and printed. Three clues: 1.I use Adobe Pagemaker 7.0.2and Photoshop V. 2. This is a new laptop loaded with Windows Vista. 3. Is is also loaded with Norton 360.
Thanks for the help
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: I have had spooler problems and lost the HP Solutions...
Hi, I'm not sure exactly what you have tried yet, but maybe type in Services in the Vista search box and open Services. Scroll down to Print Spooler and right click on it. Restart the Spooler Service.
Also, many people have had scanning problems when using all-in-one software in Vista. I usually recommend this:
The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Click Start, Devices and Printers, right click on the Pro 8500a icon for your printer. CLick Properties. From there, click the Advanced tab and choose "Print
directly to the printer". Click Apply and OK. From there try printing
That's the print spooler files for your printer. Just uninstall the printer and reinstall the print drivers using the included software.
1) Go into Control Panel~Device Manager (Devices and Printers in Win 7)~right click on the HP printer and left click on Remove Device.
2) Reinstall the printer using the HP software that was included with the printer or go to the HP web site to download the software if you have lost the original disk.
That should do it.
Try uninstalling printer software and reinstalling it...if it not work..check whether print spooler service is on or off in services.msc..click on start ...select run...type down in the box -services.msc and check the print spooler services..
I had many simular issues with my laptop, then it shut off one day and wouldn't come bacl on, after digging through tons of support forums on HP's support page I found that a know bios issue exists for this model laptop. As long as its still running down load the latest bios and flash the laptop. Let me know if this helps
Restart the Print Spooler: start-> run-> type services.msc-> scroll down to the print spooler service n hit start. Verify that that the Print Spooler service, and all the services that it depends on, are correctly installed and running.
Open the Services Management Console (click Start, Run and enter services.msc).
Double-click the Print Spooler service to open its Properties window.
On the General tab, check that Startup type is Automatic.
Select the Dependencies tab.
Note all of the dependent services listed, then close the Print Spooler Properties window.
Repeat the above steps for the dependent services noted.
If any of the dependent services are missing or cannot be started, try uninstalling all installed printer drivers and then reinstalling them. If this method cannot be completed or does not resolve the problem, try Method 2. Method 2 Remove all Print Spooler service dependencies other than the Remote Procedure Call service.
Click Start, Run and enter sc config spooler depend= RPCSS (there must be a space after "=" but not before it.)
By removing the other dependencies the Print Spooler service should be able to run, but the printer functionality may be affected, and it may be necessary to reinstall the printer drivers. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
Try uninstalling and reinstalling the drivers. This can be done by going to the Add and Remove programs, this is located under the Control Panel. You may have to reboot and I would recommend that you do. This will clear out the Print Spooler. The Print Spooler is located under the C Drive and may get corrupted. You can find information about this in Google. Look for repairing spooler on the OS that you are using.
I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.