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I have had spooler problems and lost the HP Solutions Center.

I uninstalled and reinstalled the printer among other things. I got it to print this afternoon. This evening I tried to open the solutions center to try the scanner and align the print heads. I get a response that indicates ther are no HP products. The Photo Center iand Library are there so I am confused. I have spent many hours trying to get an assignment done and printed. Three clues: 1.I use Adobe Pagemaker 7.0.2and Photoshop V. 2. This is a new laptop loaded with Windows Vista. 3. Is is also loaded with Norton 360.
Thanks for the help

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  • moniec61 Feb 03, 2009

    The spooler is not on my system for my laptop and I have been trying to get the program downloaded time and time over and over again and it still kept saying local printer spooler is not running for add on a printer.

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Hi,
I'm not sure exactly what you have tried yet, but maybe type in Services in the Vista search box and open Services. Scroll down to Print Spooler and right click on it. Restart the Spooler Service.

Also, many people have had scanning problems when using all-in-one software in Vista. I usually recommend this:

The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (eg HP C3180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Posted on Jan 13, 2009

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