Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Home Center will not open...Can't scan

I can't get the darned thing to scan because the Kodak AIO Home Center software will not open. I have downloaded the latest soft and firmware for Windows XP , and am waiting for a reply from the online Tech guys.

I have reinstalled it several times...and tried the repair option.
Thanks, Monty
i have the same problem and sat on the phone forever 2x and still the kodak home center software box comes up and stays up and I can't do a darn thing but reboot if i want it to go away! it works fine on my other computer but will not work on my laptop. i can do pics but no scan or home center stuff. we need help! I don't want to work on this any longer...but what;s our choice

kristin959@sbcglobal.net

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I'm not sure if you tried this but download the clear utility from kodak here: http://www.kodak.com/global/en/service/downloads/private/xp_vista_98_ClearUtility.jhtml?osXPor98=winXP
You will need to click start, go to control panel, click add/remove programs, uninstall the kodak home center, unhook the printer from computer, then run the clear kodak utility. Try then to reinstall after. I always install the drivers before the software by plugging the printer into the computer and running the hardware wizard in XP and pointing it to the drivers on the cd then I install the software after. If you need more help or clarification let me know. If this helped you please rate, thanks!
Shawn

Posted on Jan 13, 2009

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      • Select the Hardware tab, then Device Manager.
  2. Select View > Show hidden devices.
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      IMPORTANT: In the next step, before you install the Home Center Software, make sure you disconnect the USB cable. Then, connect the USB cable when the software installation instructions tell you to do so.

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Make sure to use the dropdown to select your operating system. The page defaults to XP.

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Home Center will not open...Can't scan


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5 Answers

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1. got to Control Panel/Printers&Faxes and delete the printer
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7. rebooted

WORKED for ME !

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