Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer
I can't get the darned thing to scan because the Kodak AIO Home Center software will not open. I have downloaded the latest soft and firmware for Windows XP , and am waiting for a reply from the online Tech guys.
I have reinstalled it several times...and tried the repair option.
i have the same problem and sat on the phone forever 2x and still the kodak home center software box comes up and stays up and I can't do a darn thing but reboot if i want it to go away! it works fine on my other computer but will not work on my laptop. i can do pics but no scan or home center stuff. we need help! I don't want to work on this any longer...but what;s our choice
I'm not sure if you tried this but download the clear utility from kodak here: http://www.kodak.com/global/en/service/downloads/private/xp_vista_98_ClearUtility.jhtml?osXPor98=winXP
You will need to click start, go to control panel, click add/remove programs, uninstall the kodak home center, unhook the printer from computer, then run the clear kodak utility. Try then to reinstall after. I always install the drivers before the software by plugging the printer into the computer and running the hardware wizard in XP and pointing it to the drivers on the cd then I install the software after. If you need more help or clarification let me know. If this helped you please rate, thanks!
Posted on Jan 13, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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