Question about Xerox WorkCentre XD120F Laser Printer

1 Answer

Won't copy i pressed the paper size button to use the longer size paper and now it won't do anything. red flashing light with a lightning bolt type of symboland green 2 & E flashing. Xerox workcentre XD120f, Can somebody help me ?

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  • cstonebythes Jan 13, 2009

    Thank you, I'm not sure precisley what I'm looking for but I gave it a go.still no go. can you be more clear on what the actuators and the fuser look like. I have cleared the paper path,unit looks clean.

    thanks alot for your help.

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  • 2,072 Answers

You have either dirty or worn out feed tires. Try taking a cleaner like fantastic, formula 409 etc and clean them well.
If you need , google a business called " the parts drop". Give them a call and talk to Britt or Joe. They will have those at a fair price.
I don't work there, but have not found a better Xerox parts dealer anywhere.

Posted on Jan 13, 2009

  • Rick Kasper Jan 13, 2009

    Oh. I am not sure how I read that earlier, I thought it said it jammed and the paper wasnt coming out of the tray.

    An E2 indicates a paper jam somewhere in the machine, I assume you do not see any obvious paper in the machine you most likely then have a stuck or dirty jam sensor. You have to take a careful look through out the paper path, where the paper travels thorugh the machine and look for small black actuators in the paper path. See of one is stuck. In an XD120 it is very possible you have a paper stuck in the fuser that you cant see. That is the hot area behind the right side door. That actuator can slip out of position easily.

  • Rick Kasper Jan 14, 2009

    OK I will go into more detail in the morning.

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This information is available on CANON WEBSITE

Unfortunately, they imbed the text in javascript, and there is no way to link or c/p the information here. Try THIS HYPERLINK to take you to the exact page.

Enter your model # in "search knowledgebase" at the above link.
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Type PAPER SIZE

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Instructions will appear.... starting like this... (i used C/P, and it may not come out slearly after I submit this answer)


Issue: How do I specify the paper size and type?
Solution: Specifying the Paper Size and Type

Specifying the Paper Size and Type note_white.gif
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Specifying the Paper Size At the factory, the paper size has already been set to [LTR]. Normally, you can make copies in this setting. When making copies on other sizes of paper, you need to specify the paper size according to the following.

  1. Press <Menu>.


  2. Press <la.gif> or <ra.gif> to select [COMMON SETTINGS], then press <Set>.
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That flashing paper light indicates a few things on these, most often it is related to paper not in tray or jammed/not picked up but I see in you case it isn't.......

Your light can also be indicating that the page size sent, it doesn't think it has so it is asking you to feed correct size paper as per document that you sent it, into the little slot at the front called the bypass...(change paper size setting in tray or document page size).

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or Door open front or back

or even Clean Carona (blue slidy thing on drum)






Drum light fix below

Open cover

Press and hold down Go button for about 4 seconds until all the LEDs light up. Once all 4 LEDs are lit, release the Go button

Close cover

link to MANUAL

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