Question about Dell Photo 964 All-In-One InkJet Printer

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I bought a new Dell C-521 computer and kept my Dell 964 All-in-One printer that was purchased with my first Dell Computer. I tried setting it up and now I'm getting a communication error. I changed PORTS, UBS Cords, powering printer up and down.

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Is your new computer using a different operating system then your old computer? If so download drivers for the new operating system at dell

Posted on Jan 13, 2009

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Trying to print to a dell photo aio printer 964 from my laptop and it keeps telling me "communication not available; the printer cannot communicate with the computer; please turn on enable...


Bidirectional Printing - A means of printing by a computer printer which prints one line from left to right, then the following line from right to left. Such printing is faster than printing in one direction only, as there is no need to wait for the carriage or other imaging mechanism to return to the left margin before starting a line.
how to enable bi-directional printing.here's how:
  1. -click on start
  2. -click on printers and faxes (control panel->printers and faxes)
  3. -right-click on Dell Photo All in One Printer 964 All-In-One icon
  4. - click on properties
  5. -click on ports tab
  6. -down at the bottom there's a small box before bi-directional support
  7. -tick the box to enable it then click apply,ok
  8. -try printing again

note: in vista , printers and faxes is printers.in win 7 ,it's devices and printers.
and properties in win 7 is printer properties


Jun 05, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I lost my installation disc for my printer.How can I install my printer to my new computer without it?


mcdevito75 here, Iwould imageine if your computer is also a Dell, you should be able to install the printer from possibly your desktop. Best Bet however is to contact Dell for a new cd.

Jul 07, 2010 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I just bought a new ACER desktop computer OS Windows7 and I cannot install Dell Photo All-In-One Printer 964 Free Download even though I bought the printer from you and have been using it with my Dell...


Even though I don't work for Dell, maybe I can give you a few ideas. Did you make sure that the download you tried was Windows 7 compatable? Also this might be a silly question, but I've actually done this before. Did you install the printer on your ACER?

May 21, 2010 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I have a new tower, but lost the installation disc for my Dell Photo 964. How do I download the software?


Hello sir; If your computer with wizard software, just direct go to click the start then go to setting click printer & fax, select adding then follow the instruction to finish it.

Jan 10, 2010 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Printer continually restarts over and over and


it is a logic card problem.so pls checked it from service center.

Aug 25, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

I am trying to scan photos onto the computer


Try using the Dell all-in-one center instead of straight from the printer.

Start->All Programs->Dell Printers->Dell Photo AIO Printer 964->Dell all-in-one center

Mar 07, 2009 | Dell Photo 964 All-In-One InkJet Printer

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