My Logitech Cleatchat headset has worked fine up until a few days ago. Now, on Skype, people can barely hear me when I have the mic next to my mouth and they say that they hear a lot of static after I talk. I can hear them fine, but they say I sound like I'm in the distance.
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Fixed it: the microphone on the headphone was switched off - it's a bit of a design weakness in the Logitech headset: it's easy to unintentionally turn the microphone off while putting the headset on. The lower half of the right headphone's central medallion is a button - indicated by a crossed out microphone icon.
I personally owned this item, they were great until an inadvertant accident just slightly extended its coord a few days ago, greatly destroying all sound effects other than music. All you have to do to get yours to play sound out of the headset is go into the control panel option. from there, go to Sound. You will find that there are your speakers and your headset if plugged in. All you have to do is right click the headset icon and choose the option "Set as default device" or something to that nature. To be sure they are working properly, right click the icon again and hit the "Test" button, you should hear two jingles, each coming out of a distinguishable earphone. If you find your programs or internet pages not playing sound through your headset at first, simply close them and re-open them. I had the same problem and am now actively searching for my own 2nd pair to replace my poor broken ones =(. I hope my post helped you solve your problem. =)
in skype go to tools>options>audio setting make sue the microphone is logitech and the green bars should start moving as you talk. if no logitech appears or the mic is not producing sound. call logitech for warranty info. if the mic is producing sound below is "make a free skype test call" to see if the program is transmitting.
Logitech headsets do not come with drivers. If this is a wireless headset, it could be that you are receiving interference from other wireless appliances. If you have a wireless phone, this could be the source of your interference. Researching the headset, it does run at a 2.4 Ghz, so make sure your wireless phone isn't on the same frequency, if you have one at all. Also, this is a bluetooth accessory, class 2, meaning you can't be more that 30 feet away from the usb adapter that's plugged into your computer. Also make sure that you don't have a ton of items plugged into your USB ports on you PC, as this can drain some of the power from the USB port and not supply the correct amount to your adapter. You could also try plugging in the usb adapter to a different USB port on your PC, just to make sure the port itself is not faulty. I hope some of this helps.
Thanks for your help. The person that helped was knowledgeable and understood the problem. We quickly addressed the problem and was solved within a few short minutes.
The settings on my laptop needed to be changed and that solved the problem.
It is working fine now.
I would like to be updated on products related to softphone and skype use.
since i spend most of my working hours on both it's important to have the best headsets that are comfortable and cancel out outside noise.
Hi, I have a skype approved logitech headset. I can hear sound, but I cannot record sound or communicate on it. I cannot even find the headset as option as Preffered Device in Sound and Multimedia. I am using Windowsxp
z. Please help.