Question about Samsung RF265AA Bottom Freezer French Door Refrigerator
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Posted on Jan 02, 2017
You should be able to move it gently to the lower position. If it doesn't want to move don't force it. Try shutting the ice maker off in case the arm is frozen in the up position. After the ice maker defrosts a bit try again to move the arm gently.
Posted on May 29, 2009
SOURCE: ice maker won't work
Temp needs to be down to 0 or below for ice maker to activate. once that happend arms that push ice out will go around and made switch in end of ice maker that turns on water selenoid valve that adds water. this could also be electronic switch. main thing is its cold enough to activate. If it don't work then Ice maker may be bad or no power getting to it. turn freezer as cold as you can may mean setting refrig side warmer. If it has coil under refrig clean it out. Air around frig should be 68 - 75 degrees if poss.
Posted on Jun 29, 2009
Your ice-maker may need to be "hard-reset". To do this, perform a manual-defrost by emptying out the freezer (and fridge) and shutting all power off to your unit for several hours (at least half a day unless you can be sure the temp in the freezer has fully reached ambient. Next, with freezer empty, restore power, make sure the "ice" setting is set to off, then set the forced power-freeze mode (you can refill the fridge, but leave the freezer empty for now. When the power-freeze completes (at least 2.5 hours) you can refill the freezer, set the "ice" mode to block/crushed (IE something other than off) and then hit the "black reset button" to restart the ice-maker. IF it still will not dump the cubes then the ice sensor/control board may have failed.
Posted on Sep 24, 2010
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Hi - Is the wire signal arm in a stuck position or has any ice cubes stuck? If so, try turning it off and remove any ice cubes stuck to the wire signal arm or body of the ice maker and wait approximately 8 hrs. Should these suggestions prove to be ineffective and ice maker continues to freezer up, I recommend contacting a professional to properly diagnose and repair the unit.
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