Question about Apple iPod nano

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IPod Nano 3rd Gen...click wheel seems to be frozen....

Woke up this morning...nano is working fine. I downloaded a movie specifically FOR the iPod...1st movie did fine...2nd one after downloading...now the ipod seems to be frozen....or at least the click wheel is. There is a "lock" symbol at the top of the screen. I restored it TWICE using iTunes....no go. Now not only have I lost everything...but the iPod is STILL locked and the wheel won't work. I have an appointment in 3 days for the Genius Bar at the Apple store...but am looking to see if I can fix it without going in....any suggestions???

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  • anita_unruh Jan 20, 2009

    My entire nano is frozen!

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Hi, First find whether the Hold switch is in off hold position... ( Hold switch can be found at the botton or on the top of ipod) then try:

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

Posted on Feb 04, 2009

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Posted on Jan 02, 2017

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