Question about American Standard 2002.014 - Champion4 Right Height Elongated Toilet Combination - Two-Piece
My father-in-law has two of these toilets that were installed at about the same time (3 years ago). This problem is occurring with both, and started at roughly the same time. This leads me to believe that it is driven by the hard well water that he is using.
The problem seems to be that the inner column of the flush tower is supposed to grab the outer column, but doesn't. When you flush, the inner column also raises the outer column which is evidently the drain plug. When raised to full height, the outer column drops down and reseals the tank. When you release the lever, the inner column drops down and reengages the outer column and is ready for the next flush.
His problem is that about 80% of the time, the inner column doesn't engage the outer. So you have to trip the lever about 5 to 10 times before it does. Eventually it will.
My recommendation to him was to soak the parts overnight in vinegar. He hasn't done that yet though. My logic is that there are probably lime deposits on whatever mechanism causes the engaging of the two columns. These deposits are preventing the engaging.
Thanks in advance,
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Posted on Jan 02, 2017
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