Question about American Standard 2002.014 - Champion4 Right Height Elongated Toilet Combination - Two-Piece

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Champion Won't Flush

My father-in-law has two of these toilets that were installed at about the same time (3 years ago).  This problem is occurring with both, and started at roughly the same time.  This leads me to believe that it is driven by the hard well water that he is using. 
The problem seems to be that the inner column of the flush tower is supposed to grab the outer column, but doesn't.  When you flush, the inner column also raises the outer column which is evidently the drain plug.  When raised to full height, the outer column drops down and reseals the tank.  When you release the lever, the inner column drops down and reengages the outer column and is ready for the next flush.
His problem is that about 80% of the time, the inner column doesn't engage the outer.  So you have to trip the lever about 5 to 10 times before it does.  Eventually it will.
My recommendation to him was to soak the parts overnight in vinegar.  He hasn't done that yet though.  My logic is that there are probably lime deposits on whatever mechanism causes the engaging of the two columns.  These deposits are preventing the engaging.

Any thoughts?
Thanks in advance,

Posted by on

  • JanGonz Feb 03, 2009

    The wonderful job of flushing is something I cannot experience unless I hold the handle down for 10 seconds or more. The inner tower slips off the pull-up tower and falls back down in less than 2 seconds, using less than half the water in the tank. Any idea how to make it work? I tried different chain lengths, but that doesn't seem to be the problem at all.


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I would definitely follow your own advise Howard. Good luck

Posted on Jan 19, 2009

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