Question about Canon Office Equipment & Supplies
Had fitted an energy saving device with turns my computer off after some time now my printer willnot turn on it was working ok yesterday and have pulled out the plugs bothe usb and power source and still will not turn on how do i fix this problem
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Posted on Jan 02, 2017
Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 26, 2009
Thank you for your promptitude.
Today I solved my problem. Was a cable connection problem. Cable incompatibilit or all 3 cables used before are damaged. Tuday I buy an other new cable and SUCCESS!!!: my computer see de printer ("new hardware found" when attach usb cable) , create virtual usb port, install the drivers (I have the drivers downloaded from the Canon web site) and printer is working fine.
Anyway, thank yow again for your support!
Posted on Jul 10, 2009
Sounds like the power outage was a power surge and destroyed your printer, especially if your printer was not plugged into a power surge protector strip. Check with others in your apartment to see if they experienced the same. If so, your landlord may be responsible and can put in a claim. If your printer is still under warranty, contact Canon. Also, check to see if this item is covered by tenant insurance, if you have coverage. Hope this helps.
Posted on Jul 16, 2009
I have the same problem. I don't really know what to do. Think its broken. guess we have to buy a new one, I'll buy an Hp instead. hehe
Posted on Jan 16, 2010
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