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My compaq presario v5000 is infected with viruses, and I am wondering how I can factory reset it without a restore cd.

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  • yolnken Jan 13, 2009

    It is actually a laptop, and I have tried to go into stup and load default settings, but the problem still remains. Do you think re-installing windows would help?

  • Tom Arsenault
    Tom Arsenault May 11, 2010

    Are you running vista?



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2 Answers

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Open my computer and see if you have a restore icon
if not do you have your windows cd or recovery cd
what operating system
I take it this is a desk top

Posted on Jan 13, 2009

  • 1 more comment 
  • DEKR
    DEKR Jan 13, 2009

    open my computer and see if you have a restore icon

    if not do you have your windows cd or recovery cd

    what operating system

    I take it this is a desk top

  • DEKR
    DEKR Jan 13, 2009

    open my computer and see if you have a restore icon

    if not do you have your windows cd or recovery cd

    what operating system

    I take it this is a desk top

  • DEKR
    DEKR Jan 13, 2009

    open my computer and see if you have a restore icon

    if not do you have your windows cd or recovery cd

    what operating system

    I take it this is a desk top

×

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  • 6 Answers

Try running in safe mode on your computer . (keep pressing f8 until you load up the confguration boot screen.
Then choose start windows in safe mode.. when it starts hit control+alt+delete to get ur task manager up delete any suspicious processes (((((maybe ones you havent recognised running before you got the virus)))) this would stop your pc from restarting itself if this was the case ,, then go to http://housecall.trendmicro.com/uk/ run a free online virus scan .. may take a while but i did all this before when my pc kept restarting..and it found worms and all sorts then deleted them.
I restarted windows normally and the virus was gone.

Posted on Jan 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Half my screen doesnt work on my compaq presario. How can I do a factory restore if I cant see the screen and what option to click


I would definitely not try to do a factory restore without a full screen showing. Are you saying that the external monitor does not work for system restore?
amazon seems to have replacement LCD screens for $51.93
http://www.amazon.com/COMPAQ-PRESARIO-CQ57-229WM-SUBSTITUTE-REPLACEMENT/dp/B005IUFKKW

Sep 25, 2014 | HP Compaq Presario CQ57-229WM Notebook PC

1 Answer

How to reboot my CQ57 for free


Unfortunately, it is likely that your computer will encounter some form of system error, malware function or hard-drive crash that causes the operating system to become unstable.
To help computer users resolve these issues, HP includes the HP Recovery Manager in each Compaq Presario.
Use the Recovery Manager to recover your system without the need for any additional software CDs, technical support or repair service.
The recovery process should only be used as a last step in troubleshooting your computer, as all personal data files will be erased during the recovery.

Close any programs running on your computer and remove any unnecessary hardware devices that are connected to the computer.
Restart the computer. Press the "F11" key once your computer begins to start up again and before the Windows logo appears.
The HP Recovery Manager will automatically launch.
Click the "System Recovery" option and click "Next." Select "No" in the Microsoft restore window that opens and click "Next."
Select the "Backup Your Files First" option and connect an external hard drive or insert a blank DVD or CD to store the backup files.
Follow the instructions in the wizard to select the files you want to save.
Click "Next" to begin the restore process.
The Recovery Manager will reformat the hard drives and recover the system to a functional operating condition.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01895783&lc=en&dlc=en&cc=us - RestoreWithoutWindows
also
If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.
There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.

Back up all of your user data to a USB thumb drive, external hard drive or other device.
The restore process will destroy all of your data, so this is vital to do.
Turn on your computer and open your CD or DVD drive.
Place the restore CD that came with your Presario into the drive and restart your PC.
If you do not have a restore CD, you can contact Compaq to order one.

Allow the computer to boot up from the restore CD.
You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.
Continue the restoration process, and follow the prompts as needed.
You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.

Jun 22, 2013 | Compaq Computers & Internet

1 Answer

Restoring compaq presario to factory settings 2500 without disc


Why not remove the virus with your up-to-date Anti Virus software? Or you freeware MALWAREBYTES at : http://www.filehippo.com/download_malwarebytes_anti_malware/ Run a FULL scan , delete ALL results, reboot. If you have a Factory Recovery Partition,You can find the Factory Recovery procedure: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=242213&prodTypeId=321957&objectID=c00006110

Apr 02, 2013 | HP Compaq Presario 2500LA Notebook

1 Answer

How to reset compaq presario to factory settings keeps going to repair computer


Restart your computer
During the boot process you will see on the screen to press a certain key to enter setup usually the Delete or F2 key
this will vary depending on your computer and operating system

Press and hold that key during the boot up process to enter BIOS using the arrow keys load failsafe defaults or load optimized defaults press escape then press f10 to save to cmos to restart

or

If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.


There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.


Back up all of your user data to a USB thumb drive, external hard drive or other device.

The restore process will destroy all of your data, so this is vital to do.


Turn on your computer and open your CD or DVD drive.

Place the restore CD that came with your Presario into the drive and restart your PC. If you do not have a restore CD, you can contact Compaq to order one.


Allow the computer to boot up from the restore CD.

You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.


Continue the restoration process, and follow the prompts as needed.

You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.


Hope this helps

Nov 05, 2012 | Compaq Presario CQ60-220US PC Laptop

1 Answer

Reset prosario M2000 to factory settings


To restore your Compaq to the factory defaults use your Compaq recovery CD.
Restoring A computer/laptop back to the Factory condition (HP) this WEB site will guide you.

http://www.youtube.com/watch?v=XITh9CF-JBs

Mar 06, 2012 | Compaq Presario M2000 Notebook

1 Answer

How do i restore my compaq presario v2000 to factory condition without recovery CDs, F10 and F11 not working and NO System Recovery option in the start menu


Your computer is infected with viruses. Solution: install and update anti-virus. You can use anti-virus free (Avira or AVG). Perform a virus scan process, with the option, if a virus is detected, the primary action "Repair" and secondary action "Quarantine".

hopefully help

Sep 23, 2011 | HP Compaq Presario V2000 Notebook

2 Answers

Can i restore my compaq presario cq60 notebook to factory setting without cd ? its vista


hi.
there are two ways to completely restore settings of a computer:
1- enter Bios of your notebook (by pressing "delete" repeatedly") and select restore to manufacturer's settings.(or load from manufacture settings). THIS CAN RESTORE SETTINGS OF YOUR HARDWARE.

2- for restoring settings of Windows:
restart your notebook and before windows starts up (showing "windows starting") press F8 repeatedly.
then choose "load from last good configuration".

Jan 30, 2011 | Compaq Presario Notebook

1 Answer

MY COMPAQ PRESARIO c502us HAS A BLUE SCREEN & WONT START


You need to repair your operating system (OS), using your OS installation CD.
OS repair wont loose your data, it will simply repair and correct your errors

Dec 30, 2009 | Compaq Presario C552US Notebook PC

2 Answers

How can I restore my compaq desktop without a restore cd


If your system is new, press f10 to restore it to factory settings, this systems come with a restore partition to reprogram computer to a out of the box stage, remember to do a good back up before attempting this.

Jul 08, 2009 | HP Compaq Presario CQ50-110US Laptop

1 Answer

Hello GOD BLESS YOU all. my latop is compaq presario V5000


You can download latest drivers for your model here
Good luck!

Apr 09, 2009 | HP Compaq Presario V5000T Notebook

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