Question about Kenmore Elite HE5t Washer
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Posted on Jan 02, 2017
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Sep 24, 2015 | Hoover Washing Machines
I'm sorry to say that tis
is potentially very bad news. the problem you describe is almost certainly
because the main bearing on the drum is worn out, allowing the inner drum to "flop about".
To test your bearings, open the door of the machine and by putting a little lifting pressure on the top of the inner drum, attempt to rock the stainless steel inner drum up and down.
The outer drum is mounted on springs and shock absorbers, so it will rock about (and it should do this) but the inner drum should not move up and down in relation to the outer drum. If the bearings are bad enough then symptoms will typically include:
A clonking noise as you lift and release the inner drum (this is the inner drum rattling on its bearings and or hitting the outer drum)
You will have become aware of the spin cycle becoming far noisier recently and possibly even a grinding crunching noise when the machine spins
The drum may feel like something is crunching or stopping you turning it when you spin it by hand with the door open
A leak from under the machine, which you will probably be able to trace to the back of the machine, coming from the centre of the drum. This is the result of the failing bearing allowing water to escape through the seal at the rear
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