Question about Kirby G4 Bagged Upright Vacuum

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Kirby not working when plug in

Not working when plug in why?

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Make sure the front attachment is engaged properly and latched down and also make sure the bottom plastic part on the bag is on even and twist to lock in place.

Posted on Dec 10, 2012

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Posted on Jan 02, 2017

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Kirby G4 was surging, then a flash of light and a pop from outlet!


the surge is caused by a faultering armture, might be caused by low carbons or sticking carbons, strip the motor down for inspection. Or take it to your local kirby service centre shop for clean and service and polish. price range from 39 to 59

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Make sure cord is not damaged. Check to see nothing is blocking hose or carpet nozzle(where beater brush is or brush roll). Plug unit in to a receptacle that you know has power going to it. (Lamp you know works when plugged into same. Using hose on front, make sure bag bottom completely attached to exhaust, the hose has a little arm like thing that will depress the safety switch on the front of the unit, and turn on using foot switch at the back of the unit. If these do not work, it could be one of two safety switches, dirt may have fouled or switch may need to be replaced. Authorized Kirby Dealer in your area: Replacement parts, Kirby Distributor, call: 1-800-437-7170 United States and Canada

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Determine if the headlight works before anything else. If the light works but the motor won't you have power thru the vac and the problem is internal possibly motor brushes... or a loose wire on the inside connecting to the switch.
If the light goes out is likely a switch or cord problem. Switches on these vacs break more often than cords. What you see on top is the switch button, not the actually internal switch, however a switch does not normally fail while the vac is running, that sounds more like a loose connection or a bad cord.
So isolate the cord. Unplug it at both ends and plug lamp ( or test meter) into the cord into the cord and gently wiggle where the plug end meets the cord. If the lamp goes on and off the issue is the cord. You can buy a replacement specific to the Kirby series and plug it in yourself. If this s does not isolate the problem, take it to a service center. Kirby is very intricate inside.

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MY FIRST QUESTION IS WHAT BRAND OF SHAMPOO ARE YOU USING??? KIRBY IS NOTED FOR REQUIRING ONLY, KIRBY SHAMPOO. PART OF THE REASON IS THAT THEY HAVE A UNIQUE FORMULA THAT WORKS SPECIFICALLY WITH THE KIRBY.
THE OTHER POSSIBILITY IS THE DISPENSER IS PLUGGED AND NEEDS A REAL GOOD CLEANING. ALSO, WHEN APPLYING THE FOAM TO THE CARPET, YOU NEED TO GO REALLY, REALLY SLOW.
THE NARROW BAND OF SUDS DOES INDICATE YOU MAY BE MOVING THE DISPENSER TOO FAST. GOOD LUCK.

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Take the bag off of the vacuum, remove the paper bag, clean out the bag tube then put back on. Make sure that the tube is broken, it is, replave it.

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